HR HELP

Jan I. Tor

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Professional Summary

Hard working and dedicated individual, looking to use my education and skills to serve and grow with your company. I have experience as a service and maintenance technician. My responsibilities were to troubleshoot, repair and install restaurant/store heating equipment. In addition, I have knowledge of commercial and residential maintenance.

Skills

Strong communication skills
Excellent ability to adapt to difficult situations
Detail oriented with excellent organizational skills
Capable problem solver
Strong leadership skills
Self-motivated
Mechanically inclined

Work History

Service Technician – June 2014 to August 2015

Troubleshoot issues for natural gas and electrical equipment.
Service restaurant /store equipment and routine maintenance and repairs, including open fryers, pressure fryers, heated holding cabinets and heated display cases.
Conducted final install and provided start-up training for restaurant/store staff.
Henny Penny certified, course completion for service on McDonalds, KFC and Wendy’s equipment.

County HVAC Department

HVAC Student Technician – October 2013 – June 2014

Served as a member of a team that was responsible for maintaining and repairing HVAC systems.
Performed preventative maintenance including filter changes, lubrication, charging systems, and condenser cleaning.
Serviced rooftop commercial style HVAC equipment.
Serviced VAV boxes, boilers, controls, blower motor, and pump bearing assemblies.

Freight

Dockworker - September 2013 to July 2014

Certified forklift operator.
Responsible for both inbound and outbound freight.
Accurate recording of freight movement using RF scanning equipment, as well as able to follow freight manifests.
Hazmat trained, safety trained, trained in fresh food handling.
Trained and can operate equipment to move drums.

Route Sales Representative - February 2011 to April 2013

Managed a portfolio of three accounts averaging over $1M in annual sales.
Responsible for sales forecasting, goal setting and performance reporting for all accounts.
Monitored market activity and quoted pricing to maintain healthy profit margins.
Analyzed and reported on weekly customer activity, business trends, and areas of concern.
Maintained accurate over and short records for all accounts.
Conducted annual performance reviews.
Assisted the team in meeting sales goals, stock loss, labor objectives and margin goals to increase profitability.

Verified all deliveries against invoices and completed shortage and overage reports.
Stocked “point of purchase” promotional materials, product coupons and recipe cards.
Scanned shelves and product cases for expired stock and discarded outdated, spoiled or damaged items.
Prepared and maintained inventory records.

Dispatcher/Third Shift Grocery Manager September 2009 to December 2010

Supervised, trained and developed team members in accordance with company policies and procedures.
Conducted annual performance reviews.
Followed proper standards for food safety, product freshness, weights and measures, refrigeration standards and sanitation.
Oversaw inventory control functions, inbound breakdown, stock rotation, put-away.
Received, inspected and logged all product loads for accuracy of shipment, temperature and quality.
Prepared and maintained inventory records.
Managed dispatch for 10 drivers, assigned driver routes, multitasking between dispatch, call routing and customer inquiries.
Responsible for 250+ deliveries per day.

High School Diploma - IL

Accomplishments

H.W. Lay award winner numerous times for leadership, sales growth and teamwork

Completed Smith Safe driving program

Certified Forklift Operator

Certified Electrical Troubleshooting Technician

Certified Residential Heating Technician

EPA Universal Card