Group Staffing Consultation Project

• 7:00pm – 7:10pm: Administration Details / Questions • 7:10pm – 8:10pm: Applicant Screening and Resumes or CVs • 8:10pm – 8:30pm: Break • 8:30pm – 9:15pm: Interviews and Individual Reflection Exercise • 9:15pm – 9:50pm : Discussion / Questions AGENDA: November 8 th ADM 3333 Staffing Organizations ADM 3333 Staffing Organizations Sessions 1 – 7 STAFFING ORGANIZATIONS & BUILDING WINNING TEAMS Summary of Key Points to Date:

• Overview of Staffing Organizations • The challenges to building teams and retaining good people • Best practices in recruitment and selection • Challenges (and solutions) to selection • Social / Economic Factors affecting recruiting • CHRP Edge and Legal issues / balance with developing staff / teams • Job Analysis and effective, relevant interviews • Job Performance and criteria for staffing RESUMES How to get YOUR Dream Job and How to Review Applicants Copyright © 2016 by Nelson Education Ltd. 5 • Application Forms (Blank) • Weighted Application Blanks • Biographical Data • Biodata • Biographical Information Blank (BIB) • Résumés • Reference Checks • Background Checks Screening Methods Copyright © 2016 by Nelson Education Ltd. 6 What do recruiters look for in a résumé and a covering letter? Copyright © 2016 by Nelson Education Ltd. 7 Application Blanks • Application blank : a form completed by job candidates to provide an employer with basic information about their knowledge, skills, education, or other job -related information Copyright © 2016 by Nelson Education Ltd. 8 • Weighted application blanks : a method for quantitatively combining information from application blank items by assigning weights that reflect each item’s value in predicting job success Weighted Application Blanks Copyright © 2016 by Nelson Education Ltd. 9 • Benefits – Good predictors for many types of work behaviour • Concerns – May not adequately represent a job’s complex performance domain • When to Use – Often used for rapid screening and may be combined with other predictors Weighted Application Blanks Copyright © 2016 by Nelson Education Ltd. 10 • Biographical information blank (BIB) : a pre - selection questionnaire that asks applicants to provide job -related information on their personal background and life experiences Biographical Data Copyright © 2016 by Nelson Education Ltd. 11 Copyright © 2016 by Nelson Education Ltd. 12 Recruitment and Selection Today 7.1 (cont’d) Copyright © 2016 by Nelson Education Ltd. 13 Résumés • Intent of the résumé is to introduce the applicant to the organization through a brief, written self -description – Applicants voluntarily provide autobiographical information in their résumés – Résumés are not standardized – Résumés are unique – Electronic résumés are more popular today Copyright © 2016 by Nelson Education Ltd. 14 • Résumés create the first impression of the applicant and they should be accompanied by a well -written covering letter First Impressions with Résumés/Covering Letters Copyright © 2016 by Nelson Education Ltd. 15 Writing a Résumé • A résumé should include:

– The applicant’s name, address, and phone number – Education and training – Employment history – Names of references and their contact information – A brief statement of employment goals and objectives – Information on hobbies and interests Copyright © 2016 by Nelson Education Ltd. 16 • It should be well organized • It should highlight key information • It should use a typeface size (usually a 12 - point font) that is easy to read Writing a Résumé Copyright © 2016 by Nelson Education Ltd. 17 • Five Steps to Writing an Effective Business Résumé 1. Complete a self -assessment and create a skills inventory 2. Define your accomplishments: use the STAR method (situation, time, action, result) 3. Use résumé sections/headings to emphasize your value Recruitment and Selection Notebook 7.1 Copyright © 2016 by Nelson Education Ltd. 18 Recruitment and Selection Notebook 7.1 4. Ensure your résumé is easy to read and error - free; review the packaging, positioning, power information, personality, and professionalism 5. Ensure your résumé reflects exactly what you want to represent to the employer. Consider: Does my r é sum é reflect the brand I want to represent, and does it effectively communicate this brand to employers? Note: a Facebook URL is not recommended because Facebook is a social network rather than a professional organization Copyright © 2016 by Nelson Education Ltd. 19 • Difficult today because of the volume of résumés – Organizations have had to develop procedures for efficiently and systematically processing résumés Screening Résumés Copyright © 2016 by Nelson Education Ltd. 20 • What to Look for When Examining a Résumé – Unexplained gaps in work or education chronology – Conflicting details or overlapping dates – Career regression, or a “downward” trend – Use of qualifiers such as “knowledge of ” and “assisted in” to describe work experience Recruitment and Selection Today 7.3 Copyright © 2016 by Nelson Education Ltd. 21 Recruitment and Selection Today 7.3 – Listing of schools attended without indicating receipt of a degree or diploma – Failure to provide names of previous supervisors or references – Substantial periods in a candidate’s work history listed as “self -employed” or “consultant” Copyright © 2016 by Nelson Education Ltd. 22 • Reference check : information gathered about a job candidate from supervisors, coworkers, clients, or other people named as references by the candidate – The information is usually collected from the references through telephone interviews Reference Checks Copyright © 2016 by Nelson Education Ltd. 23 • Guidelines for Avoiding Negligent Hiring – Train staff on selection and hiring – Implement a hiring and reference check policy – Require applicants to sign an authorization form – Conduct reference checks in keeping with employment and human rights legislation – Ask about past job performance – Ask questions on recent job performance Recruitment and Selection Notebook 7.3 Copyright © 2016 by Nelson Education Ltd. 24 Recruitment and Selection Notebook 7.3 – Verify all licences (e.g., driving records) – Verify degrees/certificates – Check references by telephone – Verify gaps in r é sum é (e.g., work experience) – Use qualified professionals or trained staff to check references – Avoid invasive/discriminatory questions Copyright © 2016 by Nelson Education Ltd. 25 1. What is the CAREER path YOU want 2. How will YOU GET it 3. What will you include in your resume and cover letter 4. How will you make yours stand out Class Activity