DB 15

Organizational Change Chapter 15 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Structures, Processes, and Behavior (Eighth Edition) © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Why Change Occurs in Police Organizations © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor When Change Should NOT Be Made © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Organizational Change Models Lewin’s Three - Step Model Traditional Action Research Model © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Lewin’s Three - Step Model Refreezing Moving Unfreezing © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Traditional Action Research Model © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Politics and Organizational Change • Politicians can be a barrier to change – This can be unintended as they become overly involved with the change • Personal politics are typically at work during large -scale organizational changes – This is normal and should be expected • But it can kill morale when marginally qualified people who use politics to their advantage effectively interfere with the change © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Involving the Rank - and - File in Organizational Change Heightens morale and commitment Develops democratic skills and habits Makes for better decisions © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Why Organizational Change Efforts Sometimes Fail External Threats Internal Threats Budgetary setbacks Lack of support or citizen misunderstandings Lack of leadership commitment Conflicting organizational culture Lack of support/understanding from employees Opposition by politically powerful © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Models Regarding Officer Receptivity to Change Organization/ Structural Officer/ Organizational Subculture Life Experiences/ Life Changes © 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved Police Administration (8 th Edition) Swanson, Territo, and Taylor Create Opportunity Ways to Make Organizational Change Successful Coaching Assemble Resources Seize Opportunity Flexible Priorities Follow Through