Informal Proposal

5555 Fake Coyote Way | San Bernardino, CA 92555

phone: (909) 555-1234 | fax: (909) 555-1235

October 26, 2016

Mathew Habich

1554 Coyote St.

San Bernardino CA, 92555

Dear Mathew Habich,

How would you like to increase your company’s revenue, employee satisfaction, and productivity? CSUSB Fictional Coyote Services is proposing a “bring your own device” solution to help your company increase its revenue, employee satisfaction, and productivity.

Background and Goals

Based on our experience, employees are more productive and satisfied when they can use the laptops, tablets, and smartphones of their choice. CSUSB Fictional Coyote Services has over 20 years’ experience working with “bring your own device” solutions. We have helped 10 organizations annually reduce IT expenses by 10%; enabling employees to use the mobile devices of their choice increases employee satisfaction and productivity.

Proposed Plan

CSUSB Fictional Coyote Services proposes the following plan:

Discovery and Planning. We will meet with you and your IT team to do some additional discovery of your current systems. We will determine the best plan for the setup of your “bring your own device” solution. We will ensure that our solution will work with your existing company’s IT systems without issues. After you and your IT team approve the completed plan, we will proceed with the setup of the solution.

Setup. The agreed upon plan will be used for the hardware and software setup. Our staff will setup and install the Windows Server and the “bring your own device” software according to your company’s standards.

Testing. The “bring your own device” setup will be tested to ensure functionality. We will test the varying types of devices and operating systems your company uses. Issues will be fixed when found before the system is in use by the employees.

Go Live. Our expert staff will organize and administer the employee training to get the employees started using the “bring your own device” solution. This training will provide your employees the chance to work with our expert staff and receive answers to their questions and concerns. The “bring your own device” system will be turned on for employee use after training is complete.

Ongoing Support. Our expert staff will provide technical support for the days after the setup of your “bring your own device” solution. The support requests will be resolved remotely. If a support request cannot be resolved remotely, one of our expert support members will be sent to your location. The length of support will be for 3 months after the system has been setup.

Schedule

We have developed the following schedule for the setup of your “bring your own device” solutions:

Discovery and Planning December 5

Setup December 6 - 7

Testing December 8

Go Live December 9

Ongoing Support December 12-14

Staffing

CSUSB Fictional Coyote Services has been recognized as the New York Times’ “2015: Tech Company of the Year.” Our company specializes in “bring your own device” solutions. We have chosen our Director of Services, Charles Carmichael, to manage the setup of your “bring your own device” solution. Charles received his M.B.A. from Stanford in 2006 and has been servicing our clients for over 8 years.

Sarah Walker will be leading our expert technical support staff. She will be responsible for delivering the support your organization may need to get employees connected. Sarah has been our Director of Support for over 9 years. She received her M.B.A. from the well-known California State University, San Bernardino in 2004. Before joining us, she was the Support Manager for the Buy-More for 4 years.

Budget

		Estimated Hours	Rate	Total
Professional and Administrative Time
	Discovery and Planning		$150/hr.	$750
	Setup	15	$40/hr.	$600
	Testing		$40/hr.	$120
	Go Live	10	$150/hr.	$1,500
	Ongoing Support (3 Months)			$750
Required Equipment and Software
	“Bring your own device” Software			$1,400
	Windows Server 2008 R2			$1,500
Total Costs				$6,620

Authorization of Work

We have been delivering “bring your own device” solutions to companies for over 20 years. We believe that we can add substantial value to your company. If you act now, our expert staff can reduce your future IT expenses, increase employee satisfaction, and increase productivity by December 14th. To accept this offer, simply sign and return a copy of this document with a retainer of $3,500. Don’t delay, the highly competitive rates in this offer will expire on December 31st.

Sincerely,

Lewis Renwick

Lewis Renwick, President