Overcoming Company Conflicts

Overcoming Company Conflicts

In Week One, you will choose a generic organization (manufacturing plant, hospital, etc.).  Assume that you are a hired consultant for this organization.  You have been asked by the president of the organization to prepare a background paper on the results of your research and to make recommendations to improve group productivity in the organization.

Company – RaceTrac Petroleum

Your research has identified the following problems:

  • Role conflicts within groups – 1 junior manager does not want to take direction from general manager, another junior manager wants to be the general manager (you can also research common conflicts within groups)

  • Communication problems among group members – junior managers not reporting issues to general manager, i.e. inventory issues, overtime hours, staff issues etc…

  • Lack of cohesiveness in groups with diverse members – food team and store team at odds because one team feels that they do more work than the other.

  • Excessive intergroup conflict – conflict between junior managers

In an eight page paper, include the following:

  • Introduction - clear explanation of the type of organization

  • Explanation of how each problem could impact a group’s productivity (use examples to illustrate points)

  • Recommendations to resolve each problem

  • Suggestions, based on your knowledge of group dynamics, for a company-wide training program on best practices for group productivity

  • Conclusion/Summary

Writing the Final Paper


The Final Paper:

  • Must be eight double-spaced pages in length, and formatted according to APA style.

  • Must include a title page with the following:

    • Title of paper

    • Student’s name

    • Course name and number

    • Instructor’s name

    • Date submitted

  • Must begin with an introductory paragraph that has a succinct thesis statement.

  • Must address the topic of the paper with critical thought.

  • Must end with a conclusion that reaffirms your thesis.

  • Must document all sources in APA style.

  • Must include a separate reference page, formatted according to APA style.

  • Must use at least six scholarly sources.

Resources

Myatt, M. (2013, June 17). 5 transitions great leaders make that average leaders don’t. Forbes. Retrieved from http://www.forbes.com/sites/mikemyatt/2013/06/17/5-transitions-great-leaders-make-that-average-leaders-dont/

http://smallbusiness.chron.com/causes-employee-conflict-workplace-21264.html

http://www.makeadentleadership.com/types-of-conflict-in-the-workplace.html