Strategic Plan, Part 2: Internal Environmental Analysis

Kaiser Permanente exists to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.

We are trusted partners in total health, collaborating with people to help them thrive and creating communities that are among the healthiest in the nation.

Strategy

To advance our mission on affordability, we need to:

• perform by transforming care, coverage, and cost

• grow through both core and new opportunities

• lead by increasing our relevance as a force for change in health care

Affordability thru performance, Growth and Leadership

Fast Facts About Kaiser Permanente

Founded in 1945, Kaiser Permanente is one of the nation’s largest not-for-profit health plans, serving more than 11.3 million members, with headquarters in Oakland, California. It comprises:

• Kaiser Foundation Hospitals and their subsidiaries

• Kaiser Foundation Health Plan, Inc.

• The Permanente Medical Groups.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Data as of December 31, 2016 unless otherwise noted.

Washington (Group Health) data as of December 31, 2016 combined with Kaiser Permanente data from December 31, 2016 unless otherwise noted.

2016: 64.6 billion
2015: 60.7 billion
2014: $56.4 billion
2013: $53.1 billion
2012: $50.6 billion
2011: $47.9 billion
2010: $44.2 billion
2009: $42.1 billion
2008: $40.3 billion