Human resource management quiz
Question 12 pts
Any solution that is implemented must be _______________.
original | |
systematic |
progressive | |
evaluated |
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Question 22 pts
_________ refers to a system of shared meaning held by members that distinguishes the organization from other organizations.
Organizational concern | |
Organizational character |
Organizational Culture | |
Organizational Structure |
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Question 32 pts
One method to evaluate if disparity exists is called the __________.
five-fourths rule | |
two-thirds rule |
four-fifths rule | |
selection rule |
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Question 42 pts
The three levels of strategy are: ____________.
strategic, operational, procedural | |
tactical, operational, directional |
strategic, tactical, operational | |
strategic, managerial, operational |
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Question 52 pts
"EEO" is short for ____________.
Equal Employment Openings | |
Equal Employment Opportunity |
Equable Employee Opportunity | |
Equable Employee Operation |
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Question 62 pts
Which of the following are associated with the "traditional" view of HRM?
Short-term results | |
Flexibility |
People development | |
All of the choices are correct |
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Question 72 pts
A firm's HRM _________ the pattern or plan that integrates the major objectives, policies, and procedures into a cohesive whole.
map shows | |
policy is |
strategy is | |
table shows |
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Question 82 pts
Before productivity can be effective managed and improved, it must be _______________.
monitored | |
measured |
identified | |
prioritized |
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Question 92 pts
Diversity refers to any mixture of themes characterized by _____________
EEOC definition race only | |
individual differences |
differences and similarities | |
Race, creed and color |
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Question 102 pts
Generally, an employer may fulfill its duty to prevent or remedy hostile work environment harassment by doing which of the following?
Developing an anti-harassment policy | |
Promptly and thoroughly investigating harassment allegations |
Properly disciplining offenders | |
All of the above must be done. |
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Question 112 pts
The letters in ARDM stand for:
Acquiring, rewarding, directing, maintaining | |
Acquiring, routing, directing, monitoring |
Acquiring, rewarding, developing, maintaining and protecting | |
None of the choices are correct |
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Question 122 pts
Which of the following is considered a disability under the Americans with Disabilities Act?
Major depression | |
Hearing impairments |
Anxiety disorders | |
All of the choices are correct |
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Question 132 pts
Congress passed the Equal Pay Act (EPA) as an amendment to the Fair Labor Standards Act to eliminate wage differentials _____________ performing the same work in organizations.
based on race | |
between men and women |
between people of differing national origin | |
All of the above. |
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Question 142 pts
According to Hofstede, cultures differ in at least five ways (dimensions). Which of the following is not one of those dimensions?
Individualism versus collectivism | |
Power distance |
Adaptability | |
Long-term versus short-term orientation |
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Question 152 pts
To prepare for Generation Y employees, managers should consider providing more _______________ praise.
public | |
written |
sincere | |
specific |
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Question 162 pts
A ____________ HRM system is designed to recruit, develop, retain and utilize managers who can work successfully in many different capacities with people from different cultures.
transnational | |
ploynational |
global | |
cross-cultural |
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Question 172 pts
_______________ management is a process by which an organization works to determine what needs to be done to accomplish objectives, and how they will be achieved.
Strategic | |
Tactical |
Intuitive | |
Selective |
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Question 182 pts
_____________ allows plaintiffs to seek compensatory and punitive damages when an organization engages in intentional discrimination with malice or reckless indifference.
Title VII | |
The Civil Rights Act of 1991 |
Title IX | |
The Equal Pay Act. |
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Question 192 pts
Which of the following represent the appropriate sequence?
Objectives, Strategy, Procedures, Policies | |
Objectives, Strategy, Policies, Procedures |
Strategy, Objectives, Policies, Procedures | |
Strategy, Objectives, Procedures, Policies |
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Question 202 pts
An organization makes an objective more specific by developing _______________.
plans | |
goals |
procedures | |
policies |
Question 12 pts
____________ refers to organizational activities that influence the number and types of applicants who apply for a job and whether the applicants accept jobs that are offered.
Selection | |
Advertising |
Recruitment | |
SHRM |
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Question 22 pts
Job analysis provides answers to questions such as ______________.
which candidate should be hired for a position | |
what kind of behaviors are needed to perform a job |
how much should an individual be paid | |
None of these |
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Question 32 pts
A written explanation of the knowledge, skills, abilities, traits, and other characteristics (KSAOs) necessary for effective performance on a given job is called a ________.
job analysis | |
job description |
job specification | |
position analysis |
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Question 42 pts
Regardless of the method chosen for collecting information about applicants, the organization must be certain that _____________.
it has been approved by the EEOC | |
it is AEDA compliant |
the information is both reliable and valid | |
None of these |
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Question 52 pts
_______________ addresses the questions of what a test measured and how well it measured it.
Reliability | |
Validity |
Interrator reliability | |
Vindication |
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Question 62 pts
Job _______________ tries to design jobs in ways that help incumbents satisfy their needs for growth, recognition, and responsibility.
growth | |
expansion |
motivation | |
enrichment |
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Question 72 pts
A skills inventory, in its simplest form, is a list of the _______________ of the people working for the organization.
skills | |
characteristics |
names | |
All of the above. |
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Question 82 pts
The _______________ is a comprehensive paper-and-pencil test that generates two scores: the verbal score and the performance score.
Wonderlic Personnel Test | |
California Test of Mental Maturity |
Wechsler Adult Intelligence Scale | |
Psychomotor Ability Simulation |
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Question 92 pts
The formula for quality of hire is ___________.
QH = (PR + HP + HR)/N | |
QH = (PR + HP + HR) |
QH = (PR + HR)/HP | |
QH = (PR + HP)/(HR*N) |
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Question 102 pts
The recruiting process necessarily begins with a (n) _________________.
advertisement | |
detailed job description |
job specification | |
detailed job description and job specification |
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Question 112 pts
If N = 3 and the average job performance ratings of new hires is 70, 5% of new hires are promoted within a year and the percent retained is 40 what is QH?
20 | |
30 |
38.33 | |
40 |
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Question 122 pts
A HRIS is an acronym for ______________.
holistic resource intergration system | |
human resource intergration system |
human resource information system | |
human resource information schematic |
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Question 132 pts
A written summary of the job as an identifiable organizational unit is called a ________.
job analysis | |
job description |
job specification | |
position analysis |
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Question 142 pts
The HR competency of _________ is associated with the need to be proactive and advocate for their own position with top management of the company.
credible activist | |
cultural steward |
strategy architect | |
business ally |
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Question 152 pts
The first stage of HR planning is _____________.
forecasting demand for human resources | |
analysis of the supply of human resources |
situation analysis | |
implementation of gap plan |
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Question 162 pts
The IRCA specifies ____________________.
that the employer has a duty to periodically verify the identity and work authorization of every foreign employee. | |
that the employer has a duty to verify the identity and work authorization of all new foreign employees. |
that the employer has a to verify the identity and work authorization of foreign born hourly employees | |
that the employer has a to verify the identity and work authorization of every new employee. |
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Question 172 pts
____________ are a set of policies designed to minimize or prevent workplace discrimination practices.
Federal Guidelines to Prevent Discrimination | |
Uniform Guidelines on Employee Selection Procedures |
Uniform Guidelines on Employee Discrimination | |
EEOC Bulletins on Discrimination |
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Question 182 pts
Of the Big Five personality factors, conscientiousness and _______________ best predict performance across most occupational groupings.
agreeableness | |
extroversion |
openness to experience | |
emotional stability |
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Question 192 pts
The MPDQ is a _________________.
checklist related to the concerns and responsibilities of manufacturing line employees | |
checklist related to the concerns and responsibilities of police department management |
checklist related to the concerns and responsibilities of management | |
None of these |
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Question 202 pts
The criteria typically used by organizations for making selection decisions can be summarized in several broad categories: __________.
knowledge, experience and personality | |
education, experience, and personal characteristics |
education, experience, and other personal characteristics | |
education, experience, physical characteristics, and other personal characteristics |
Question 12 pts
When taking a management by objectives (MBO) approach to performance evaluation, which of the following steps would typically be last?
Participants set objectives that are realistic, challenging, clear, and comprehensive | |
Objectives for the next cycle are set by the subordinate after consulting with the superior |
Dates for reviewing intermediate progress are agreed upon and used | |
A final evaluation by the superior is made and a meeting is held with the subordinate in a counseling, encouraging session |
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Question 22 pts
_____________ to seek constant feedback on any decision regardless of how important or trivial.
Millennials | |
Gen Zers |
Y2Kers | |
Line managers |
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Question 32 pts
____________ occurs when employees perceive too narrow a difference between their own pay and that of their colleagues.
Wage restriction | |
Pay narrowing |
System failure | |
Pay compression |
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Question 42 pts
For an evaluation system to work well, the employees must:
Understand it | |
Feel that it is a fair way to evaluate performance |
Believe that the system is being used correctly | |
All of the choices are correct. |
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Question 52 pts
Which of the following is the least likely to contribute to the success of an individual incentive plan?
The number of tasks covered by the incentive | |
The nature of the tasks covered by the incentive |
Supervisors who reinforce and support the system | |
Incentives that are large enough to induce increased output |
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Question 62 pts
In most states, the weekly unemployment benefit amount equals _______________ of the worker's average earnings.
100 percent | |
75 percent |
50 percent | |
25 percent |
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Question 72 pts
Smith and Kendall developed what is referred to as the ___________________.
behavioral log technique | |
behavioral observation scale |
behavioral exception scale | |
behavioral expectation scale |
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Question 82 pts
The bureaucratic job-based approach used in determining pay will not be the major format used to design pay systems in the future. Instead, the new designs will be _______________ based.
production | |
people |
profit | |
technology |
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Question 92 pts
An employee classified as a manager, technical, or professional who is paid on an hourly basis is considered _______________.
exempt | |
nonexempt |
on call | |
underpaid |
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Question 102 pts
ESOP stands for _______________.
Earned Stock Opportunity Plan | |
Early Stock Opportunity Plan |
Employee Stock Ownership Plan | |
Equitable Stock Ownership Plan |
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Question 112 pts
The first step in developing a systematic performance evaluation system is to
Establish performance standards for benchmark position and the criteria for evaluation. | |
Establish performance standards for each position and the criteria for evaluation. |
Establish the criteria for evaluation. | |
Establish evaluation criteria for benchmark positions. |
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Question 122 pts
The self-evaluation approach seems to be used more often for ____________ aspects of performance evaluation.
developmental | |
evaluative |
judgmental | |
None of these |
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Question 132 pts
The clearest indication of worker satisfaction may be patterns of absenteeism and ___________.
turnover | |
promotion |
training | |
hiring |
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Question 142 pts
A sewing mill that has set an hourly standard for machine operators of sewing 25 shirts per hour. Wages are calculated by multiplying the number of shirts completed by the piece rate for one shirt. Employees who exceed the standard of 25 shirts per hour make higher wages based on the additional piece rate per unit completed. The mill is using a __________ play plan.
merit | |
differential piece rate |
straight piecework | |
Deming |
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Question 152 pts
The concept of _________ (sometimes called pay equity) attempts to prove that employers systematically discriminate by paying women less than their work is intrinsically worth, versus what they pay men who work in equally valuable positions—and to remedy this situation.
equal pay | |
comparable worth |
comparable pay | |
job equity |
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Question 162 pts
According to the __________ approach, wages should be kept at the subsistence level so that workers would be motivated to be highly productive.
hungry man | |
economic man |
rational man | |
intrinsic man |
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Question 172 pts
____________ pay rests on the fact that the individual must have a diploma or license or must pass one or more examinations from a third-party professional or regulatory agency.
Degree-based | |
Credential-based |
Skill-based | |
Job-based |
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Question 182 pts
Which of the following is the oldest and most commonly used individual evaluation method?
Forced choice | |
Essay evaluation |
Graphic rating scale | |
Critical incident technique |
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Question 192 pts
Vesting _________________.
is an award process that is part of the Lincoln plan | |
is a version of vestibule training where the trainee is in process but off line |
is the right to participate in a pension plan | |
refers to the taxable status of pensions |
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Question 202 pts
Many companies encourage employees to purchase company stock to ______________.
increase their incentive to work | |
Increase their satisfaction |
to reduce absenteeism and turnover | |
All of the above are correct. |