Human resource management quiz

Question 12 pts

Any solution that is implemented must be _______________. 

original

systematic


progressive

evaluated

 

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Question 22 pts

_________ refers to a system of shared meaning held by members that distinguishes the organization from other organizations. 

Organizational concern

Organizational character


Organizational Culture

Organizational Structure

 

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Question 32 pts

One method to evaluate if disparity exists is called the __________. 

five-fourths rule

two-thirds rule


four-fifths rule

selection rule

 

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Question 42 pts

The three levels of strategy are: ____________. 

strategic, operational, procedural

tactical, operational, directional


strategic, tactical, operational

strategic, managerial, operational

 

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Question 52 pts

"EEO" is short for ____________. 

Equal Employment Openings

Equal Employment Opportunity


Equable Employee Opportunity

Equable Employee Operation

 

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Question 62 pts

Which of the following are associated with the "traditional" view of HRM? 

Short-term results

Flexibility


People development

All of the choices are correct

 

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Question 72 pts

A firm's HRM _________ the pattern or plan that integrates the major objectives, policies, and procedures into a cohesive whole. 

map shows

policy is


strategy is

table shows

 

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Question 82 pts

Before productivity can be effective managed and improved, it must be _______________. 

monitored

measured


identified

prioritized

 

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Question 92 pts

Diversity refers to any mixture of themes characterized by _____________ 

EEOC definition race only

individual differences


differences and similarities

Race, creed and color

 

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Question 102 pts

Generally, an employer may fulfill its duty to prevent or remedy hostile work environment harassment by doing which of the following? 

Developing an anti-harassment policy

Promptly and thoroughly investigating harassment allegations


Properly disciplining offenders

All of the above must be done.

 

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Question 112 pts

The letters in ARDM stand for: 

Acquiring, rewarding, directing, maintaining

Acquiring, routing, directing, monitoring


Acquiring, rewarding, developing, maintaining and protecting

None of the choices are correct

 

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Question 122 pts

Which of the following is considered a disability under the Americans with Disabilities Act? 

Major depression

Hearing impairments


Anxiety disorders

All of the choices are correct

 

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Question 132 pts

Congress passed the Equal Pay Act (EPA) as an amendment to the Fair Labor Standards Act to eliminate wage differentials _____________ performing the same work in organizations. 

based on race

between men and women


between people of differing national origin

All of the above.

 

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Question 142 pts

According to Hofstede, cultures differ in at least five ways (dimensions). Which of the following is not one of those dimensions? 

Individualism versus collectivism

Power distance


Adaptability

Long-term versus short-term orientation

 

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Question 152 pts

To prepare for Generation Y employees, managers should consider providing more _______________ praise. 

public

written


sincere

specific

 

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Question 162 pts

A ____________ HRM system is designed to recruit, develop, retain and utilize managers who can work successfully in many different capacities with people from different cultures. 

transnational

ploynational


global

cross-cultural

 

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Question 172 pts

_______________ management is a process by which an organization works to determine what needs to be done to accomplish objectives, and how they will be achieved. 

Strategic

Tactical


Intuitive

Selective

 

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Question 182 pts

_____________ allows plaintiffs to seek compensatory and punitive damages when an organization engages in intentional discrimination with malice or reckless indifference. 

Title VII

The Civil Rights Act of 1991


Title IX

The Equal Pay Act.

 

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Question 192 pts

Which of the following represent the appropriate sequence? 

Objectives, Strategy, Procedures, Policies

Objectives, Strategy, Policies, Procedures


Strategy, Objectives, Policies, Procedures

Strategy, Objectives, Procedures, Policies

 

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Question 202 pts

An organization makes an objective more specific by developing _______________. 

plans

goals


procedures

policies

Question 12 pts

____________ refers to organizational activities that influence the number and types of applicants who apply for a job and whether the applicants accept jobs that are offered. 

Selection

Advertising


Recruitment

SHRM

 

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Question 22 pts

Job analysis provides answers to questions such as ______________. 

which candidate should be hired for a position

what kind of behaviors are needed to perform a job


how much should an individual be paid

None of these

 

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Question 32 pts

A written explanation of the knowledge, skills, abilities, traits, and other characteristics (KSAOs) necessary for effective performance on a given job is called a ________. 

job analysis

job description


job specification

position analysis

 

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Question 42 pts

Regardless of the method chosen for collecting information about applicants, the organization must be certain that _____________. 

it has been approved by the EEOC

it is AEDA compliant


the information is both reliable and valid

None of these

 

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Question 52 pts

_______________ addresses the questions of what a test measured and how well it measured it. 

Reliability

Validity


Interrator reliability

Vindication

 

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Question 62 pts

Job _______________ tries to design jobs in ways that help incumbents satisfy their needs for growth, recognition, and responsibility. 

growth

expansion


motivation

enrichment

 

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Question 72 pts

A skills inventory, in its simplest form, is a list of the _______________ of the people working for the organization. 

skills

characteristics


names

All of the above.

 

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Question 82 pts

The _______________ is a comprehensive paper-and-pencil test that generates two scores: the verbal score and the performance score. 

Wonderlic Personnel Test

California Test of Mental Maturity


Wechsler Adult Intelligence Scale

Psychomotor Ability Simulation

 

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Question 92 pts

The formula for quality of hire is ___________. 

QH = (PR + HP + HR)/N

QH = (PR + HP + HR)


QH = (PR + HR)/HP

QH = (PR + HP)/(HR*N)

 

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Question 102 pts

The recruiting process necessarily begins with a (n) _________________. 

advertisement

detailed job description


job specification

detailed job description and job specification

 

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Question 112 pts

If N = 3 and the average job performance ratings of new hires is 70, 5% of new hires are promoted within a year and the percent retained is 40 what is QH? 

20

30


38.33

40

 

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Question 122 pts

A HRIS is an acronym for ______________. 

holistic resource intergration system

human resource intergration system


human resource information system

human resource information schematic

 

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Question 132 pts

A written summary of the job as an identifiable organizational unit is called a ________. 

job analysis

job description


job specification

position analysis

 

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Question 142 pts

The HR competency of _________ is associated with the need to be proactive and advocate for their own position with top management of the company. 

credible activist

cultural steward


strategy architect

business ally

 

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Question 152 pts

The first stage of HR planning is _____________. 

forecasting demand for human resources

analysis of the supply of human resources


situation analysis

implementation of gap plan

 

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Question 162 pts

The IRCA specifies ____________________. 

that the employer has a duty to periodically verify the identity and work authorization of every foreign employee.

that the employer has a duty to verify the identity and work authorization of all new foreign employees.


that the employer has a to verify the identity and work authorization of foreign born hourly employees

that the employer has a to verify the identity and work authorization of every new employee.

 

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Question 172 pts

____________ are a set of policies designed to minimize or prevent workplace discrimination practices. 

Federal Guidelines to Prevent Discrimination

Uniform Guidelines on Employee Selection Procedures


Uniform Guidelines on Employee Discrimination

EEOC Bulletins on Discrimination

 

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Question 182 pts

Of the Big Five personality factors, conscientiousness and _______________ best predict performance across most occupational groupings. 

agreeableness

extroversion


openness to experience

emotional stability

 

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Question 192 pts

The MPDQ is a _________________. 

checklist related to the concerns and responsibilities of manufacturing line employees

checklist related to the concerns and responsibilities of police department management


checklist related to the concerns and responsibilities of management

None of these

 

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Question 202 pts

The criteria typically used by organizations for making selection decisions can be summarized in several broad categories: __________. 

knowledge, experience and personality

education, experience, and personal characteristics


education, experience, and other personal characteristics

education, experience, physical characteristics, and other personal characteristics

Question 12 pts

When taking a management by objectives (MBO) approach to performance evaluation, which of the following steps would typically be last? 

Participants set objectives that are realistic, challenging, clear, and comprehensive

Objectives for the next cycle are set by the subordinate after consulting with the superior


Dates for reviewing intermediate progress are agreed upon and used

A final evaluation by the superior is made and a meeting is held with the subordinate in a counseling, encouraging session

 

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Question 22 pts

_____________ to seek constant feedback on any decision regardless of how important or trivial. 

Millennials

Gen Zers


Y2Kers

Line managers

 

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Question 32 pts

____________ occurs when employees perceive too narrow a difference between their own pay and that of their colleagues. 

Wage restriction

Pay narrowing


System failure

Pay compression

 

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Question 42 pts

For an evaluation system to work well, the employees must: 

Understand it

Feel that it is a fair way to evaluate performance


Believe that the system is being used correctly

All of the choices are correct.

 

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Question 52 pts

Which of the following is the least likely to contribute to the success of an individual incentive plan? 

The number of tasks covered by the incentive

The nature of the tasks covered by the incentive


Supervisors who reinforce and support the system

Incentives that are large enough to induce increased output

 

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Question 62 pts

In most states, the weekly unemployment benefit amount equals _______________ of the worker's average earnings. 

100 percent

75 percent


50 percent

25 percent

 

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Question 72 pts

Smith and Kendall developed what is referred to as the ___________________. 

behavioral log technique

behavioral observation scale


behavioral exception scale

behavioral expectation scale

 

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Question 82 pts

The bureaucratic job-based approach used in determining pay will not be the major format used to design pay systems in the future. Instead, the new designs will be _______________ based. 

production

people


profit

technology

 

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Question 92 pts

An employee classified as a manager, technical, or professional who is paid on an hourly basis is considered _______________. 

exempt

nonexempt


on call

underpaid

 

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Question 102 pts

ESOP stands for _______________. 

Earned Stock Opportunity Plan

Early Stock Opportunity Plan


Employee Stock Ownership Plan

Equitable Stock Ownership Plan

 

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Question 112 pts

The first step in developing a systematic performance evaluation system is to

Establish performance standards for benchmark position and the criteria for evaluation.

Establish performance standards for each position and the criteria for evaluation.


Establish the criteria for evaluation.

Establish evaluation criteria for benchmark positions.

 

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Question 122 pts

The self-evaluation approach seems to be used more often for ____________ aspects of performance evaluation. 

developmental

evaluative


judgmental

None of these

 

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Question 132 pts

The clearest indication of worker satisfaction may be patterns of absenteeism and ___________. 

turnover

promotion


training

hiring

 

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Question 142 pts

A sewing mill that has set an hourly standard for machine operators of sewing 25 shirts per hour. Wages are calculated by multiplying the number of shirts completed by the piece rate for one shirt. Employees who exceed the standard of 25 shirts per hour make higher wages based on the additional piece rate per unit completed. The mill is using a __________ play plan. 

merit

differential piece rate


straight piecework

Deming

 

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Question 152 pts

The concept of _________ (sometimes called pay equity) attempts to prove that employers systematically discriminate by paying women less than their work is intrinsically worth, versus what they pay men who work in equally valuable positions—and to remedy this situation. 

equal pay

comparable worth


comparable pay

job equity

 

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Question 162 pts

According to the __________ approach, wages should be kept at the subsistence level so that workers would be motivated to be highly productive.

hungry man

economic man


rational man

intrinsic man

 

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Question 172 pts

____________ pay rests on the fact that the individual must have a diploma or license or must pass one or more examinations from a third-party professional or regulatory agency. 

Degree-based

Credential-based


Skill-based

Job-based

 

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Question 182 pts

Which of the following is the oldest and most commonly used individual evaluation method? 

Forced choice

Essay evaluation


Graphic rating scale

Critical incident technique

 

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Question 192 pts

Vesting _________________. 

is an award process that is part of the Lincoln plan

is a version of vestibule training where the trainee is in process but off line


is the right to participate in a pension plan

refers to the taxable status of pensions

 

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Question 202 pts

Many companies encourage employees to purchase company stock to ______________. 

increase their incentive to work

Increase their satisfaction


to reduce absenteeism and turnover

All of the above are correct.