Use your own word. Thank you.
Assessment Task 3 Portfolio & Presentation
HOSPITALITY WORK PLACEMENT STAGE 1
Scenario
Assume that you have been newly assigned the role of health and safety representative for the workplace- a high-end market restaurant with three managers, 5 chefs, 3 junior chefs, 2 admin staff, 12 wait staff. You have just received the findings from a recently completed Work Health and Safety investigation audit from the General Manager.
The Manager identified the following findings from a recent health and safety investigation audit.
workers are unsure of the health and safety legislation and codes of practice that relate to them
workers have not received training in the organisation’s health and safety policies, procedures and programs
there is no mechanism to inform workers of hazards (and their assessment) that have been identified in their work area
there was little communication back to workers if consultation about health and safety issues did occur
a health and safety training needs analysis has not been conducted for two years
there are some pressing health and safety information gaps that can be addressed by training
management are reluctant to approve health and safety training as they fear it will cost too much
the workplace hazard assessment has not been updated for the last six months
there is one hazard (tables placed in the walkway) that were identified in the last hazard assessment that have not been actioned
there is no procedure in place to use data to identify risks, control those risks, or monitor outcomes of reported inadequacies
management are unsure of what health and safety records must be kept or how to fill them out
Activities
Prepare a 15-minute presentation
Refer to the information provided above under “Scenario”.
Research Work Health and Safety information on Safe Work NSW website (http://www.safework.nsw.gov.au/)
Prepare a 15-minute presentation with the following information
WHS legislative requirements
WHS policies, procedures and plans
Identified hazards and their controls
The importance of consultation on WHS matters
Consultation and communication methods that enable cooperation and participation between all team members in managing workplace health and safety
How workplace can address WHS training needs of its employees
Recommended policies and procedures for identifying, reporting and actioning workplace hazards and risks
Answer: you need to make a presentation slide including all point from the information.
Deliver the presentation
| Scenario Your supervisor has asked you to provide information about the provisions of WHS Acts, regulations and codes of practice and WHS policies, procedures and programs, so that this information is understood by the work team. Conditions You will be using the presentation you have developed in Activity 1. Your assessor will organise the environment for presentation. Your assessor will play the role of team member. During the presentation:
The presentation should take no more than 15 minutes. |
Answer: you need to write 3-4 paragraph according to “ During The Presentation”.
Prepare WHS Action Report with outcomes of WHS consultation
| Assume that during a recent WHS consultation meeting, one of the employee, Julie (one of the admin staff), raised concerns about the setup of the workstations at the front office. Julie felt that the desk was too low and that this was causing discomfort and the chairs were not ergonomically designed. Some other staff also agreed. Thomas, one of the chefs, raised concern about the wiring of the some of the equipment and lack of testing and tagging, as well as the poor lighting in the storage area. |
Use WHS Action Report template (Appendix 6) to document your consultation outcomes and actions required.
Answer: you can see the template (appendix 6) on the other MS Word files.
Write an email to the work team
Communicate the outcomes of this consultation (i.e. the action plan) to your work team by writing an email about the WHS issues identified and the planned actions.
Answer:
Prepare training needs analysis chart
One of the issues identified in the WHS audit findings was the lack of training in WHS matters. Specifically, the following were the issues identified relating to training:
health and safety training needs analysis has not been conducted for two years
there are some pressing health and safety information gaps that can be addressed by training
management are reluctant to approve health and safety training as they fear it will cost too much. However, the management is happy to allocate a $1500 budget on WHS training per year.
Following information relating to the current training issues at workplace as was provided to you to consider.
As you have been promoted to the position of WHS Representative, the Owner wanted you to complete a Health and Safety Representative NSW short course.
Julie, the admin officer, is very interested in first aid training as currently there is no first aider in the office.
All Senior Management Consultants require training on WHS matters to fill the knowledge gap. So, WHS for Managers may be the suitable training for them.
The Owner also felt that it is necessary for all staff to be trained on fatigue management as some staff members seem to be working too much resulting in stress and fatigue.
As the WHS representative, it is your responsibility to identify WHS training needs according to organisational requirements and WHS legislative and regulatory requirements and make arrangements to meet WHS training needs of team members.
Conduct research on the internet to find suitable WHS training providers and complete the Training Needs Analysis Chart (Appendix 7).
When finding the providers, be mindful of the costs as it was identified in the WHS audit findings that management is very reluctant to spend money on training. So, the training options should take into account of the budget allocated for WHS training.
You may wish to conduct some training (e.g. fatigue management) as way to provide workplace learning opportunities and coaching and mentoring assistance to facilitate team and individual achievement of identified WHS training needs. So, when developing the Training Needs Analysis Chart, please keep this in mind and include internal training for fatigue management training.
Answer: you can see the “Training Needs Analysis Chart (Appendix 7)” on the other MS Word files.
Provide training session on fatigue management to work team
| Scenario You can use Safe Work Australia’s Fatigue Management – A Worker’s Guide https://www.safeworkaustralia.gov.au/system/files/documents/1702/fatigue-managementa-workers-guide.pdf to facilitate your training session. Conditions Your assessor will prepare the environment for the training session. Your assessor and will play the role of staff members. During the session, you need to:
Meeting should take no more than 10 minutes. |
Answer: you need to write 3-4 paragraph according to “During the session”.
