I need help with Organizational Dynamics paper
Applied Summary Project 1
Applied Summary Project
Shanequa Wilder
Liz Rhee
ORD460
Geneva College
January 21, 2017
This week,* we learned about the five models of organizational behavior, autocratic, custodial, supportive, system and collegial. Organizations differ in the nature of the systems they develop and maintain and the results they achieve. (Newstrom, 2015)
Five years ago,* I worked for a company called MedExpress Urgent Care. MedExpress, is a company that is a national leader in delivering high-quality, convenient, affordable health care in a patient-centric manner. They have developed a unique approach to health care, which is centered on delighting patients at every opportunity. There was always a full medical team, and they were also open 12 hours a day, every day. They provided a broad scope of services including urgent care, employer health services, and basic wellness and prevention services. There were no appointments needed, and they would collaborate and coordinate care with other local healthcare providers to ensure the best possible outcomes for patients and their families.
I think that I could probably uses two out of the five models to describe this company. The model that fits best would be the collegial model. The collegial model is an extension of the supportive model. In the collegial model,* the structure of an organization is developed in a way that there is no boss nor subordinates, but all are colleagues who have to work as a team (Citation?). Each one of the employees has to participate and work in coordination with each other to achieve the target goal. No one is worried about his status or a job title. The team requires adopting new approaches, research and development,* and new technologies to better their performance. While working there,* everyone worked as a team and we achieved great success by doing so. Our manager there was always positive and motivating to all of her staff. This company was the first of its kind in our area. It was up to the employees to make it what it is today. With the success came good recognition when we scored well as a team.* We had good incentives to keep us motivated to do well.
The supportive model also applies to this job, because it had some characteristics from this model. Management created a favorable organizational climate in which the employees helped to grow to the greater capacities and achieve things of which they were capable in compliance with the goals of the organization. Supportive behavior helps in creating friendly interaction with a high degree of confidence and trust. I believe the collegial model was the one that was most prominent. It supported more characteristics of what I experienced while working there. As we also learned from the chapter, there is no one permanently “best” model, because what is best is contingent on what is known about human behavior in whatever environment exists at the time. (Newstrom, 2015)
Hi Shanequa,
You did a nice job discussing the organizational behavior model that the MedExpress Urgent Care followed, but you did not identify the model your supervisor followed. Please write a paragraph about the supervisor’s approach.
Content: 10/15
Organization: 12/15
Support: 9/10
Style/Mechanics: 11/15
Page Length: 4/5
Total: 46/60
References
Newstrom, J. W. (2015). Organizational Behavior Human Behavior at Work. New York: McGraw- Hill Education.
https://www.medexpress.com
https://www.educba.com
