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Due Week 2 and worth 100 pointsWrite a Professional Email Message (in the form of Figure 5.1 on page 84 of BCOM9) from the perspective of a character in the scenario. The email should discuss the
Due Week 2 and worth 100 points
Write a Professional Email Message (in the form of Figure 5.1 on page 84 of BCOM9) from the perspective of a character in the scenario. The email should discuss the communication issue provided in the scenario and should be addressed to another character from the scenario.
Scenario:
1. Saban is a top performing industrial equipment salesperson for D2D. After three years of working with his best client, he receives a text message from Pat (his direct manager) assigning him to a completely different account.
Pat has received complaints that Saban gets all of the good clients and is not a “team player.”
Saban responds to the message and asks for a meeting with Pat to discuss this change. Pat responds with another text message that reads: “Decision final. Everyone needs to get a chance to work with the best accounts so it is fair. Come by the office and pick up your new files.”
Moments later, Saban sends a text message to Karen, his regional manager and Pat’s boss. It simply reads, “We need to talk.”
The message should take the form of an email; however, you will submit your assignment to the online course shell.
The professional email message must adhere to the following requirements:
1. Content:
2. Format:
3. Clarity / Mechanics:
4. Your assignment must:
5. Submitting your assignment:
6. The specific course learning outcomes associated with this assignment are:
- Address the communication issue from the scenario.
- Request a face-to-face meeting to discuss the issue (at a specific time).
- Concentrate on the facts of the situation and avoid using overly emotional language.
- Assume your recipient is learning about the situation for the first time through your communication.
- Use a descriptive subject line or heading.
- Include an appropriate and professional greeting / salutation.
- Use email form including: To:, From:, Subject:, and Signature.
- Focus on clarity, writing mechanics, and professional language/style requirements.
- Run spell/grammar check before submitting.
- This course requires use of Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details.
- Submit your assignment through the online course shell only.
- Plan, create, and evaluate professional documents.
- Deliver professional information to various audiences using appropriate tone, style, and format.
- Analyze professional communication examples to assist in revision.
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