For this assignment, you will be creating a two-to-three page paper that first lists and describes the common technical or hard skills required of successful help desk technicians. Next, you will li

 For this assignment, you will be creating a two-to-three page paper that first lists and describes the common technical or hard skills required of successful help desk technicians. Next, you will list and describe the common soft skills required of successful help desk technicians. Lastly, you will compare and contrast the effects of each skill on an organization if the help desk technician did not possess the required skill(s).