"Solving Windows Server 2012 Printing Problems and Understanding Windows Server 2012 Network Security Implications" Please respond to the following:

From the e-Activity, devise a scenario where a user in a business environment is unable to print a document to a printer connected to a Windows Server 2012 print server. Determine at least two (2) troubleshooting steps an IT support technician should follow to find a solution to a general network printing issue. Support your response with the main reasons each step would or would not be responsible for directly correcting the issue.
Examine at least two (2) Windows Server 2012 remote management tools by relating them to at least one (1) specific network security issue. Specify at least two (2) advantages and two (2) disadvantages of using each to minimize the security issue(s). Provide support for your rationale.