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 Step 1) Review the following resources before creating the memo: Week 5 Grading Rubric Memo Template & Format Guidelines Guide to Peer-Reviewed References & APA Formatting Strategy Maps section on

 Step 1) Review the following resources before creating the memo:

  • Week 5 Grading Rubric
  • Memo Template & Format Guidelines
  • Guide to Peer-Reviewed References & APA Formatting
  • Strategy Maps section on page 353 in Ch. 10 of Organizational Change

Step 2) Understand that the assumption underlying strategy maps in for-profit organizations is that financial outcomes are the end goals that they are striving for and that other objectives within the change program should be aligned to produce and support those desired outcomes. If particular activities and the objectives don't support the changes, they should be seriously questioned and either dropped or reduced in importance.

Step 3) Consider a change initiative that you know is currently being researched for adoption, or that you want to have considered for adoption, by an organization with which you are familiar. 

Step 4) Prepare a memo of at least 700 words written in the third person voice, and address the following issues. You must address the following topics below using the section headers (labels) in bold:

  • Section 1- Introduction  (
  • Section 2- Description of Change Initiative (
  • Section 3- Vision Impact to Financial Results (
  • Section 4- Initiatives from a Customer Service Perspective (
  • Section 5- Changes from an Internal Business Process Perspective (
  • Section 6- Changes from a Learning & Growth Perspective (
  • Section 7- Strategy Map (
  • Section 8- References (

Step 5) Post your assignment as a Microsoft® Word document.

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