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QUESTION

1.Define and describe data, information and knowledge and discuss how they are similar and different to one another?

1.Define and describe data, information and knowledge and discuss how they are similar and different to one another?

2:what is online trancastion processing(OLTP) and online analytical processing(OLAP), differentiate the two processes, including what they are typically used for ?

3.describe how social computing is changing how organisations approach customer service.

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