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QUESTION

1. Explain the impact of new technology on organizational business models. Provide an example to justify your response. Your response should be at least 200 words in length.2. Explain operational CRM

1. Explain the impact of new technology on organizational business models. Provide an example to justify your response. 

Your response should be at least 200 words in length.

2. Explain operational CRM versus analytical CRM. Under what conditions would a decision maker use either application? 

Your response should be at least 75 words in length.

3. Describe how technology has allowed for the development of enhanced features in e-commerce. Please provide an example. 

Your response should be at least 75 words in length.

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