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QUESTION

1. Formulation of the problem in my own words 2. script for the opening statement by Karen and possible reaction by Robert 3. seven elements of integrative negotiations applied to the case 4. diffi

1. Formulation of the problem in my own words 

2. script for the opening statement by Karen and possible reaction by Robert

3. seven elements of integrative negotiations  applied to the case 

4. difficult conversations and beyond reason applied to the case 

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