1 Question: Kohl's, a nationwide chain of department stores, recently rolled out a new information system that integrates their store-based and...

1 Question:

Kohl's, a nationwide chain of department stores, recently rolled out a new information system that integrates their store-based and online retailing operations. Kohl's installed kiosks in all of its stores that connect directly to its website. Shoppers who are unable to find an item that they want in the store can search for it online using the in-store kiosk, and have it delivered to their home with free shipping.

Who do you think were the principal stakeholders for the Kohl's kiosk project? What would have been the primary concerns of each stakeholder group?

2 Question

Who would be some of the internal stakeholders for the Kohl’s kiosk project? Who would be some external stakeholders? Pick one stakeholder group (either internal or external) and describe what that group’s main concerns might be about this project.

3 Question

Describe a situation from your personal or professional experience in which you attended a group meeting. What was the purpose of the meeting? Who were the attendees? Would you consider the meeting to be successful or unsuccessful, and why?

4 Question

This week we will be discussing meetings and meeting facilitation. Think about a time that you attended a meeting that you thought was very well run and beneficial to solving a problem. Now, think about a time that you attended a meeting where you felt that your time was wasted. Please respond to: In meetings of which you have been a part, was there any use of the facilitation techniques that we are studying this week? If so, were these techniques effective? Why or why not? 

5 Question

Assuming we are all team leaders and we create an agenda for the meeting we are responsible for. Are we done with our responsibilities or are there more?

6 Question

Change is a constant factor in both in our personal and work lives. There seems to be resistance to change whether the change will be good or bad. Why do people resist change?

7 Question

Why is there resistance to organizational change?How can smart organizations overcome resistance to change?

8 Question

Find on the Internet and share with us a news story that illustrates a company reacting to some type of change in either the general (easier to find) or task environments. What area of organizational change does this represent?