1)The descriptive approach to problem solving looks at how groups actually solve problems and not how they should solve problems. True False 2)Group...

1)The descriptive approach to problem solving looks at how groups actually solve problems and not how they should solve problems.

True

False

2)Group climate affects productivity.

True

False

3)The phase model of problem solving suggests that groups go through predictable phases such as orientation, conflict, emergence, and reinforcement.

True

False

4)The best approach to fact-inference confusion is ignoring the speaker.

True

False

5)Nonverbal communication behavior relies on written and spoken words.

True

False

6)Reflective thinking is a one-step process method.

True

False

7)The two primary question-oriented approaches in problem solving are ideal-solution format and single-question format.

True

False

8)Collaboration is a style of conflict that attempts to find the middle ground.

True

False

9)Leadership involves influencing, guiding, directing, or controlling a group.

True

False

10)

Verbal aggressiveness is associated with leadership emergence.

True

False