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1007 Describe the roles and responsibilities of a supervisor in a system of performance management (BL2)Summarize the management tasks required in the performance appraisal process and describe the pu

1007

  • Describe the roles and responsibilities of a supervisor in a system of performance management (BL2)
  • Summarize the management tasks required in the performance appraisal process and describe the purposes of a formal appraisal system. (BL2)

Chapter 12 - Performance Management  (Leonard) 

Read the Chapter’s opening scenario You Make the Call! – page 367

Answer the following questions. 

  1. Identify what James Staker might have done differently to get Bonnie to offer suggestions on ways to improve the store’s efficiency?
  2. Was it appropriate for Staker to give to Bonnie a directive in a social, off-the-job setting? Why? Or Why not?
  3. What might you have done differently at the picnic as you listened to your boss’s comments?https://www.mediafire.com/file/srk0d2ccvu3c0q3/MGT1007_Ch._12_%25286%2529-3_%25281%2529.pdf/file
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