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QUESTION

2-3 pages

Note:

I need complete 2-3 pages paper on the following assignment. HALF PAGE LENGTH IS NOT ACCEPTED. Must address the all steps properly.  Must include 3 credible references cited in APA.  Must provide 100% original work.

DO NOT PROVIDE THE PREVIOUSLY USED WORK.

DO NOT WRITE QUESTIONS IN ANSWER!

Assignment:

Read Chapters 9 and 12 from the Textbook:

https://www.dropbox.com/s/bvcceuu2cmqy1fe/Operations%20and%20Supply%20Chain%20Management%2015th%20Jacobs.pdf?dl=0

Then, in a complete 2-3 pages answer the following questions in full detail: 

1.       What are the connection between quality assurance, manufacturing, and management practices in Six Sigma?  How is this displayed in companies?

2.       How have price and variety competition changed McDonald’s basic formula for success?

3.       A customer call center is evaluating customer satisfaction surveys to identify the most prevalent quality problems in their process. Specific customer complaints have been analyzed and grouped into eight different categories.  Every instance of a complaint adds to the count in its category. Which six-sigma analytical tool would be most helpful to management here?

In your paper,

·         Must include proper introduction and conclusion.

·         Must provide 3 credible references cited in APA.

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