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4 - Group Case Study:

Case Analysis: The purpose of this case to highlight the complexities and challenges in handling unstructured information, the enterprise gains of effectively handling knowledge, and the possible risks encountered. Use any additional resources you feel you might need by conducting an Internet or  site search. The following questions should be addressed in the preparation of the case analysis:

  1. What is unstructured information? Why is it difficult to manage?
  2. Address all key relevancies learned from this case and its applicability to your workplace
  3. Give examples based on your work and experience.
  4. What business benefits did these organizations gain by improving their knowledge management processes?
  5. Do you agree or disagree with Jenkins, that missing out on any part of the information revolution will put the next generation of Canadians at Risk? Explain.
  6. What key lessons were learned from this case and do they apply to your workplace?
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