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QUESTION

63) One of the major measures of the quality of service provided by an organization is the speed with which it responds to customer complaints.

Compute the mean, median, first quartile, and third quartile.

Compute the range, interquartile range, variance, standard deviation, and coefficient of variation.

Construct a boxplot. Are the data skewed? If so, how?

On the basis of the results of (a) through (c), if you had to tell the president of the company how long a customer should expect to wait to have a complaint resolved, what would you say? Explain.

I need help answering all of  the following questions.  Also, help creating the boxplot. Thank you.

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