A case study of the impact of leadership and management on the employment relationship in time of organizational change of the tourism industry in Dubai A case study of the impact of leadership and ma

* case ***** ** the ****** ** leadership *** management ** the ********** ************ ** **** of ************** ****** ** *** ******* ******** in ****************** **************** ** *********************** of ********************************************************* Abstract *** backgroundDubai ** one of the ************ ** *** ***** **** *** ******* over the **** few ***** ** become *** of the ****** **** *********** *** ****** tourist *********** Dubai ** enticing ******** from ****** sectors ** its ****** ** ****** ********** **** the ***** ****** *********** *** ** offer ******* formula *** ******* ** ************* ** ******* components such ** ********** winter climate **** ******** ******* ******** ********* ********** ************* ********* ******** and high-quality ************** *********** ***** ********** 2010) ********* ** *** First ***** (2018) ***** had * ****** ** ** ******* international ********* tourists ****** *** ***** *** months ** **** ***** ******* ******** **** *** ********** ******* ** ** ******* tourists **** ********* and evidenced ** its successful market *************** ********** and *** drive ** ** ********** ** **** ******* *** ********* ** key ****** countriesIn ***** ** ****** competitive *** **** with rapidly ******** ************ and ******* ******** organizations ********* in *** tourism ******** **** ****** *********** advantages One ** ***** ********** is ** ********* ************** ****** *********** and ******* the ********* ** the ******** *********** ******* ********** *** ****** *** ******* industry ** Dubai **** require ** ****** ****** to ********* **** problems ************ ************** ****** ** ********** *** without ****** leadership and ********** *** ******* cannot bear ****** and ****** *** ******** ** the organization ********* ***** Casey ***** ** is ******* ****** ** ****** ******* **** new **** ** doing ****** *** **** requires *** ********* to ***** *** ****** **** ********* attitudes ******** *** **** new ********* *** ******* *** *** ********** ********** most ** ***** ******* ********** with change *** they *** reject or ****** resistant ** **** changes **** ***** *** ********* ********** *** ********** ********* **** **** ***** *** ***** focuses on ** *********** case ***** ***** ********* questions ** ****** *** ****** ** ********** and ********** ** *** employment ************ ** **** ** ************** change ** the ******* ******** ** ***** *** ***** ******* ** *** paper ******** * ********** review ** factors **** **** Dubai ***** out ** * ******* destination ********** ****** the tourism ******** ** Dubai *** ******** ** ************* that have ******** *********** changes *** second **** ** *** **** ******* ** *** ******* ******* ** *** ***** ********* research objectives research questions *********** *** ************ ** *** ******** ** *** ************* operating ** the tourism **************** ********* ******* **** make ***** stand *** ** * tourist ************** ****** **** is ***** as *** ** *** *************** ******* locations ** *** world ********** ***** ***** the ***** **** have ************* ******** ** ******* *********** (Martens & ***** ***** ***** *** *********** of *** ***** ***** ******** ******* ***** *** *** *** has **** its mark ** ****** one ** *** ******* ******* ******* ************ ***** ***** ********* ******** in the **** ***** *** *** ************ experienced ****** tourism ****** ** the ***** ******** ***** ***** ***** According ** the annual MasterCard ****** ******* (2018) ****** *** **** Dubai *** **** ******* ******** ** 20018 ****** ** *** fourth **** visited **** ** *** world ***** ******* London *** ***** ***** ** ************ ******** a ***** tourist *********** ******* of ******* ******* ***** Dubai *** *** *************** *********** ** high standards ********* airports roads * ***** station ******** Harvey & Radi ***** and ******* shopping ***** **** such ************** the tourism industry ** ***** *** ************ ************* with improving occupancy ** ***** *** *** ***** ** the **** ** *** ******** network of Etihad Airways and ******** **************** hotels are * *********** contributor to * ******* ********** ** ***** **** is ***** ** **** ** some of *** ******* most prominent ******** and **** ********* ****** **** of the ****** ** ***** are ******** ****** ********* *********** ** ******** ****** ***** **** ** ***** *** ******* *** * wide range ** ******* when it comes to ********* ****** including the ********** ***** ******** & ***** ***** *** city ****** of ********* ****** ********* **** ******* ******* Al Barsha *** ****** The Oberoi Dubai and ****** ***** **** ** ******* the **** Al-Arab ** *** world's ******* ***** sitting ** 321 ****** ****** *** ***** ** ** its *** artificial island located ** *** ***** coastline *** ****** ****** ** *** **** ******* ***** ********** * ********* **** sail **** *** ******** ** the ******** lit up ** ************* colored ******** *** ***** ** known ** *** of *** most ********* *** ********* hotels ** the ***** ***** ***** ***** ********** **** ***** ***** class-shopping **** As ******* out ******* Dubai is home ** *** ******* ******* **** (Dutt ***** ***** 2016) This **** without ********** *** ********* ******** facilities **** *** ********** across *** globe ******* the *********** ** technology ***** have been modernized **** ******* ******* ********* air-conditioned and ******* *** latest ******** *** visitors can **** their ******** and ******* ****** ** ******* ****** ******* located ***** malls ********* *** **** ******* **** offer platinum ******** and ********* ****** ** ***** ****** **** *** can **** ** *** UK *** ******** malls **** ****** *** ***** and fountain shows and **** ********* the ****** ****** ** *** city ** **** * ******* attraction **** **** ***** Chen ************ ****** ************* **** ******* ******* explanation of ********** tourism ********** in ***** **** ** *** ************* ******* ******** ****** ** in ***** include **** Khalifa ***** is *** ******* ******** ** the ***** ***** ***** ***** 2016) ***** ** *** **** ****** ***** is *** best-known ****** ******** island taking *** ***** of the **** ***** ******* ****** is ******* ************* ****** **** ****** * ******** ******** ********** ** *** ******** **** its ****** ******* and ******* **** ** blossoming ************** ****** ****** **** makes ***** ******* ********** ****** ** *** cosmopolitan ********* ***** **** *** ***** ******* ***** offers ******** the ******** *** ** * cosmopolitan **** and traditional aspects of *** ***** ******* *** ***** culture ******** *********** *********** **** serve *** ***** dishes *** ****** ** ************* ******* **** several ***** concerts ***** ********* in *** various ***** ** *** **** ***** ** also *** ***** ************* **** Festival ***** **** ** *** world's renowned **** ********* ******* ***** is ***** *** *** regular ********* ************ ***** ******** *** ***** ************ ** *** ***** ***** *** ***** further makes *** city attractive *********** ***** *** real religious ********* **** ******** *********** *** ***** festival ****** and ********** *********** ********* ***** ********** **** **** made ***** ********* itself ** *** ********* cultural capital ** the **** including *** **** ******** ***** Art ******** Food ******** *** ******** ** ********** are also ********* ***** ** activities **** ******** *** enjoy ** *** desert ***** ******* riding **** and ****** ** sea ***** are great **** *** ******* which **** Dubai **** so ***** ******* ******* *** top-notch *** ******* by *** ****** ****** *** world *** ** the ****** ******* ** *** ******* visitors **** ** *** *** beach ********** the **** (Kim ***** Chen 2016) ***** *** ****** ** ***** sunscreen **** shades *** flip ***** *** ******* **** *** beach ***** ******* **** *** *** ***** ****** ******* important ****** ** *** business *** **** ** ***** has * growing ******** and ********* services ***** and ********* activities **** **** *** **** as * ******** *** Several **** ***** **** **** established ****** *** **** ***** *** only **** * role ** *** diversification of *** economy of ***** but **** creates * ******** hub ** *** **** *** ******* ******* (Martens ***** ****** ************ these ******* **** **** ***** *** ** *** ***** and **** tourist ************ ******* challenges ******* ****** ********* ** ********** ****** * ******* sociological ******* *** ***** as a ******* destination is the perceived **** ** ******** *********** **** *** affected the ******* of ****** ********** ********* ******* ** tourism sectors to ****** a *** ******* With a ******* culture an ************ ********* in *** ******* ****** must have ********* *** can ***** ** ********* Secondly increasing technology in *** ****** requires every organization to adopt * *** system ** ****** competitive ** *** market *** ******** ************* advancements ** hospitality in ***** and **** expectations ** the ******* ** ******* ************* ** ******** ******* *** ******* how **** operate ************ **** ******* organizations **** ** ****** ****** **** **** * **** **** ***** and ********* effective ******* ** their ********** to ****** *********** *** **** ******* *** ************** *********** are ******* ******* for the ****** in *** ******* industry ** Dubai *********** **** **** to improve for ***** ************ ** this industry ** ****** *********** *** **** *** **** be achieved ******* ****** The ************* operating ** *** ******* sector ** Dubai **** need ** ****** by identifying ************* ** *** industry that **** *** **** ********* **** ** ****** **** ************* ****** ** ********** ** *** ******* ****** ***** ** **** *** ************ ******* *** ******** *** competitiveness ******** ******** such as diverse ********** ** ***** **** makes ** mandatory *** *** firms ** ********** change However *** change ** not ********* can ********* ******* ******** including ********** **** *** ********* (Malloch & ****** ***** Such resistance ******* *** **** *** *********** of *** ************ *** **** *** ********** ************ This ** because changes *** accompanied ** ************* ******* ** ******** *** ******** ***** in **** ****** *** *** ********* ** ***** **** *** ******* *********** ******** ** ** ***** **** ** *** effective leadership and ********** are ****** ** facilitate ****** effectivelySeveral ***** ** ********** ***** that ********** *** ********** have * crucial role ** *** ********** ************ ****** ****** *** ********* ***** ******* ** ** ***** According ** ***** *** Manukonda ***** ********** *** * crucial **** ****** ****** and can affect or ******* ********** ************* depending on *** *********** ** ** **** ********** ****** ** the ****** ***** ****** change *** ****** the ******** direction *** the ********** ************* ** ********** the ****** ********* *********** During ****** it ** *** ********** **** engages ******* ***** ********** *** ********* required for *** change ** ***** (Bligh ****** & *** 2018) Leadership has the role ** ******** engage and ***** ****** ****** *** ****** ************** *** ** ********** ********** ** ******** ** inspire trust ***** their ********* ****** *** ***** *** *********** **** ** ****** ** ********** *** change (Malloch ***** ****** ********** ****** and *** ****** also point *** that change ****** ** successful without motivation *** **** ********** ** ****** ** **** staff ** * **** ** *** ****** ** **** **** can ****** ***** ****** *** talent ** ******* the ****** *** ********** must **** ***** *** staff ***** guidelines over *** ** *** ** **** situation *** the ****** ** ******* ** the case of ****** *********** ********** ** needed ** **** buy-in **** *** ******** ***** ****** & Berson ***** The ********** serves to ****** *** ********** ************ ** *** only *********** the ****** *** also demonstrating ** the ********* **** *** prevailing ****** is *** *** benefit ** *** ********** ****** as *** **** ****** *** *** employees ** *** ********* will ** ******* ** ****** *** ****** ***** *** leader ** ******* *** ******* ** ***** *** change **** ********* ********** must ****** ********* with *** workers ********** the ******* Leadership is *** ******* ****** of ****** ************* *** inspiration **** employees need ****** the change ******** 2014)Other **** ********** ********** is **** an ********* ******* ****** ************** change *** ********** ******* *** relationship **** ****** ******* the ********* *** employer *** the ************ According to Malloch *** Melnyk ****** ********** ******* ********** ************ ******* ** ********** *** provides the ******* needed *** *** ********* ** ***** the *** processes **** **** **** the ****** An ********* ********** is ******** ** order ** coach *** ********* *** ******* in their respective positions ****** the ****** ** ****** the new ways ** doing ****** The ********** ** ****** ** ********** *** ****** ********** of **************** *** priorities ** *** ********* ** * *** **** ******** *** changeAim ** *** ************ though *** ********** ** leadership *** ********** ** *** employment ************ during *** **** of change is ******* ***** ** no ******** research **** *** ********* *** impact ** leadership *** ********** on *** ********** ************ ** the **** ** ************** ****** of the ******* ******** ** ***** ********* the main ********* of **** case ***** ** ** ****** *** ****** of ********** *** management on *** ********** ************ in time of ************** ****** in *** ******* ******** in ************* ************** ******* **** ***** **** **** ********** which ********* To assess *** leadership strategy ******** ** *** ************ in the ******* ******** in ***** ****** *** **** of ******** ** ****** *** effect ** ********** ******** ** *** ********** ************ in **** ** *** ************ ********* ** ******** the ********** strategy ******** ** *** ************ ** the ******* industry ** ***** during the **** ** changeiv ** ********* *** ****** of ********** ******** employed ****** *** time ** ****** ** the ********** ******************** questionsBy ***** the ***** *** of *** ******** *** *** four objectives *** ******** ***** ** ****** ******* questions ** ********** *** ********** *** ***** effect on *** ********** ************ ** the **** ** ************ ****** ** tourism ******** These ********* **** *** **** of *** **** ****** ************** changes ********** ** different ************* ** *** ******* ******** in ***** ******** ****** *** ********** *************** **** *** ******* ************** What *********** ** *** ******* ** ******* of the ********** *** are ********* ************* in *** ******* industry in ***** ******** change *** ********** relationship?v **** types of leadership *** used ** organizations ** *** tourism ******** in ***** ** **** change and employment ************ ****** the **** ** change?vi Do *** ********** *** leadership offer ******* ** the ********* ****** the ********** What types ** ******* are ******* ** *** ********* ****** *** time of *********** **** **** *** ********** play during *** time ** the ********* **** **** did the ********** play ****** *** time of change?x **** ** the effect ** change ** the existing employment *************** *** ** the ******** *********** ** *** ******* ******** in Dubai affecting employment ***************** Do the ********** ********* *** ********* ******* ** ****** the ******************** ***** to ******* *** research ********** and answer the ****** ******** ********* the research method ** ** ******** in **** research ** a qualitative explanatory case study A survey *** **** ****** ** *** ******** strategy ** assess *** ****** ** leadership *** management ** employment ************* ** *** time ** ************** ****** ** *** tourism ******** in ***** *** surveys **** **** * ********* ********* approach *** **** study ** ****** **** ********* and ** ******* *** ******* ** ******** *** results ************* Data **** ** ********* ** ****** *** ****** ******** ********* Three ************* ********* ** *** tourism ******** ** Dubai *** **** ******** ********** changes will ** ******** *** the ***** *** ****** ************ **** *** ******** ************* **** ** ****** ******** ** include ** least one ******* *** ****** *** five employees who **** **** ** *** ** **** ** the recent organizational changes ******* *** ********** **** obtain informed consent *** signed from **** ** *** participants ******* ***** ***** **** ** face *********** *** ****** The ******** will **** ****** that ****** **** ** *** ******** voluntary The ******** consent **** ** necessary ** *** ************ ***** ** **** ** **** part ** *** ******** data **** be ********* ***** ***** ********** The first approach is **** to **** ********* *** the ********** ************ ** the ***** hand ***** o telephone ********** **** be **** for ************ who *** *** ** ***** through **** ** **** *********** ** using a questionnaire ********** of *************** interviews the ******** will ** ******** ** *** ********* ******** for email ********** ** ******** *** saved ** audiotape for *** face ** face *** telephone ********** *** ******* ******** ** **** **** validity *** *** ******** ************ **** ******** will be ***** twice *** ******** will **** ****** **** *** ************* ********** is ***** **** ****** **** ******* ****** *********** *** gender ***** *********** ********** ************ ** *** ************* ***** ** no ***** that *** **** carried out ** ****** the ****** ** ********** *** ********** ** ********** ************* in *** **** of ************** ****** of *** tourism ******** ** ***** **** ******** **** **** * ******* ******* ***** for *** ************ ** the ******* ******** ** Dubai ** ********* ******** ******* *** ****** ** *** ***** *** be used ** *** ************* to employ ********* ********** *** management ********** ****** ** ******* ******* ** *** ******* ******** ***** *********** employment ************* ****** **** ******* *** ******** ** *** ***** will **** **** *********** ** *** ************ that ***** ** ********* * ****** consider **** of ******** as *** as ********** ********** *** *** ********** ************ is ********* *** **** advantage ** *** **** practices ****** ************** ****** *** study will **** ****** *** changes in *** tourism ******** ** ***** *** successful ** fail ***** ** *** ********** ********** *** management ********** ******** The organizations **** be **** ** **** ******* **** contribute ** *** ******* or failure ** a ****** ***** on ********** ************************************* * * ***** ********** * ******** ** ***** ******* ******* industry *** *** ******** ******* social implications *** *********** challengesJournal of ******* and ******** ******** 278-292The ***** ***** ****** Dubai’s ******* industry scales *** ******* Retrieved **** **************************************************************************************** * *** ***** Casey * ****** **** leadership: Sustaining ********* ******* ****** Strategic ******* ***** ***** ********* * ****** Dubai ***** ** ** ******* **** ******* tourist destination ** 2025 ********* from ************************************************************************************************************** H * ***** ****** D ****** ********* *** ***** ** *** Dhabi *** Dubai ** ******* ************ – *** ********** ** first-time ******** from ************** *** *********** *********** ******** * ***** **** ** ***************** ***** formation ******** * holistic ***** Journal ** Vacation ********* ******************* * * Harvey * * ***** **** * * * (January 01 ***** Satisfaction ** ******** with ****** ********** ** ********* ************* ** ************ ** ****** ***** Tourism ************ ************* * ***** Ninov I (2016) Tourists’ Experiences ** *********** in ***** United Arab ******** (UAE)Journal of ****** ***** ******* ************ ******************* M L ******** ** ***** ******* development *** ************ Dubai': ******** ******** and ****** ***************** ****** in Tourism178 ************** * * *** * * *** Asad ******** * * ***** Niaz H ********* ****** ** Organizational ****** on the ************ *********** ** *** Banking ****** ** ******** **** ******* of ******** *** ********** ********** ******* ********* ******* ********* Volume 17 ***** **** II ** ******* ********* * (2014) The ************ between ********** ****** and Successful Change ********** Skills: * ****** ***** ** Police ******** ******* ** ******* UAE ******* of ******** ****** ** ********* *** Management Sciences ******** **** 490-497Bligh M C ****** * * & *** Q ****** 03 ***** Leading and ******** ** ******* *** **** ** ********** ***** and ******* in ***** Learning *** ************** ************* of Change ************* ************** * ****** ********** ******* and ************** change Manager (20) ************ K & Melnyk * * ****** Developing ********** ****** and ********** agents: ************ *** challenges *** ********* ********** ******* ************** ********* 37(1) ********* * ****** * ***** Berson * ******** 01 ***** ********** ****** on ************** change: ******** *********** and methodological ************* ** ********** Annals131 *****************