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QUESTION
A father calls to report that his 4-year-old son has stepped on a nail in a board. The child pulled his foot off the board and nail, and the foot...
A father calls to report that his 4-year-old son has stepped on a nail in a board. The child pulled his foot off the board and nail, and the foot looks red around the site. He wants to know what to do. How do you handle this call?
