A local textile apparel manufacturer intends to improve their quaility in their supply chain.Knowing what customer wants is equally as important as...

A local textile apparel manufacturer intends to improve their quaility in their supply chain.Knowing what customer wants is equally as important as manging quality of their supplier.

(a) Ctitically evaluate the statement above

(b) Identify 3 Keys factors that leads to effective partnership that improve quality in the supply chain.