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A single-server waiting line system has an arrival pattern characterized by a poisson distribution with three customers per hour. the average service time is 12 minutes. the service times are distribu

A single-server waiting line system has an arrival pattern characterized by a poisson distribution with three customers per hour. the average service time is 12 minutes. the service times are distributed according to the negative exponential distribution. the average time a customer can expect to wait in line is

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