A soft skills program is likely to include modules on:the theory and practical uses of an advancement in technology.team-building exercises and team...

8.A soft skills program is likely to include modules on:

A.the theory and practical uses of an advancement in technology.

B.team-building exercises and team development skills.

C.the ISO9000 standards.

D.evacuation plans, fire drills, and first-aid tips.

E.social etiquette and desirable personal habits

9.Which of the following is a disadvantage that applies to web-based training delivery.

A.Mismatch between timing of training sessions and employee availability.

B.Dependence on the availability of the trainer.

C.Imitation of undesirable aspects of the trainer's work methods.

D.Dependence on bandwidth and other technological capabilities.

E.Dependence on the trainer's personality characteristics.

10.Which of the following is a defining feature of on-the-job coaching?

A.In-house facilitation

B.Lunch-time training sessions

C.External trainers

D.Study of another culture and society

E.Job swapping with superiors