A stated objective for this course is the premise that "Effective managers can use the ideas taught in this course to understand and influence...

A stated objective for this course is the premise that "Effective managers can use the ideas taught in this course to understand and influence individuals and groups." (Mngt 5590 Organizational Behavior Syllabus, Course Objectives, page 3).

What three or four sepcific ideas did you learn in this course that could help you to meet this stated objective? Be specific, cite your references and to the extent possible, connect your ideas directly to your job setting.