According to Carolyn Baldwin, public/conversational leadership is quot;the leader's intentional use of conversation as a core process to cultivate

According to Carolyn Baldwin, public/conversational leadership is "the leader's intentional use of conversation as a core process to cultivate the collective intelligence that is needed to create business and social value. In this way, religious, political, and business leaders attempt to modify the attitudes and behaviors of mass audiences. These are according to Thomas Carlyle what many consider to be "heroic" leaders. When you think of heroic leaders, who comes to mind?