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QUESTION
AMERICAN EXPRESS --------- MINI-CASE 4 How does American Express compare to other credit card companies of which you personal experience or knowledge?...
IN THE REAL WORLD (FINANCIAL SERVICES)- AMERICAN EXPRESS --------- MINI-CASE 4
- How does American Express compare to other credit card companies of which you personal experience or knowledge?
- What are some of organization's strengths related to customer service in your mind and how do you think these might enhance a customer's service experience?
