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QUESTION
As the director of the enterprise information system at your company, you have been notified that some customers are complaining that their shipments are being received properly, but that they a
As the director of the enterprise information system at your company, you have been notified that some customers are complaining that their shipments are being received properly, but that they are not being provided with invoices and their accounts have been charged associated fees. you decide that the most likely cause of the problem is ________.
