Assess the Need for an Emotional Intelligence Workshop Emotional Intelligence in leadership.

Assess the Need for an Emotional Intelligence Workshop

Emotional Intelligence in leadership. For this assignment, analyze the case presented here by assuming the role of HR Director. Then, create a PowerPoint proposal to deliver to the CEO that recommends an Emotional Intelligence Workshop to help organizational leaders develop and strengthen their EI and improve organizational climate and morale.

In assessing the current application of organizational practices, you realize that they are not as effective as they could be. Your proposal should include voice narration in PowerPoint and address the following areas:

·        Increasing EI awareness

·        Applying EI in communication skills

·        Practicing listening skills to build and maintain understanding and empathy

·        Demonstrating EI stress management and flexibility

·        Realizing healthy conflict and collaboration through EI

·        Demonstrating a collaborative attitude by applying EI

Record voice-over (narration) in PowerPoint to explain each slide and incorporate appropriate animations, transitions, and graphics as well as speaker notes that serve as a transcript for each slide.

Support your presentation with at least three scholarly resources. In addition to these specified resources, other appropriate scholarly resources may be included.

Length: 12-15 slides (with a separate reference slide)

Notes Length: 100-150 words for each slide

Be sure to include citations for quotations and paraphrases with references in APA format and style where appropriate. Save the file as PPT with the correct course code information. Upload your document, and then click the Submit to Dropbox button.

Case Study                                      

Horizons, Inc. offers specialized recovery services to insurance providers and group health plans. For over 25 years, growth was phenomenal, and the company quickly became an industry leader. The company is privately owned, with over 300 people on staff.

The retention rate had been very high, and employees generally had a high level of job satisfaction. Many worked independently, and the work was often entrepreneurial in nature. Now that the company is a major player, the owner became greatly concerned about quality control and continued growth, as many startups and established companies intensified competition. The owner enlisted a longtime friend to become the new CEO. His friend had been a manager of a large privately-owned hotel for over 30 years. Other managers were brought in to handle the company's aggressive growth, but these new hires also came from unrelated industries.

It was not too long before many new rules and guidelines were enacted. Authority was taken from many long-time employees and leaders and shifted to new managers. New methods were instituted without proper communication, such as a dashboard and a matrix to manage individuals by measuring every task performed by each individual. Employees who once worked a 35-hour week were told they must now work 40 hours because of economic and market factors.

After the new CEO had been there for a full year, the company had signed up new clients and successfully exceeded its goal. However, the turnover rate climbed to 30 percent; many long-term employees felt forced to leave, and many others were terminated. In meetings, the CEO repeatedly explained to workers, "if you don't like it here, you can go elsewhere." Team leads were now described as "your boss."

Management was instituting changes in policy virtually every day. The CEO admitted that every time a new rule was enacted, employees would respond, "What are they doing to us now?" Another common saying became, "don't say anything because they don't want your ideas." Complaining became the new norm, and people would comment, "This is a soul-crushing place to work."

Learning Outcomes: 1, 2                      

§ Analyze theories of leadership for their effectiveness and relevance in a given situation or organization.

§ Evaluate the application of leadership theories and their applicability to current organizational practices.