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Nov 27, 2016

Assignment 3: Implementing and Evaluating the Future at Galaxy Toys, Inc.

Assignment 3: Implementing and Evaluating the Future at Galaxy Toys, Inc. (Week 8)

Purpose:

Continuing with the saga of Galaxy Toys, Inc., the third assignment covers the last three functions of the P-O-L-C, Organizing, Leading and Controlling. Students will look at the production floor of Galaxy Toys, Inc. through the lens of the organizing function, create an organizational chart, and assess the decision making authority associated with the organizational structure. Students will then assess change, and discuss motivation from a leadership perspective, and delve into the controlling function by looking and project specifications, interpreting data, and assessing corrective measures.

Outcome Met by Completing This Assignment:

integrate management theories and principles into management practices organize human, physical, and financial resources for the effective and efficient attainment of organization goals demonstrate leadership skills by communicating a shared vision, motivating and empowering others, and creating a culture of ethical decision-making and innovation develop measures and assess outcomes against plans and standards to improve organizational effectiveness identify the essential characteristics of decision making and indicate the range and types of decisions a manager makes

Instructions:

Step 1: Review “How to Analyze a Case Study” under Week 3 Content.

Step 2: Create a Word or Rich Text Format (RTF) document. This paper should be presented in a professional manner, double-spaced with indented paragraphs. The final product will be between 8-10 pages in length excluding the title page and reference page.

Step 3: Title page with your name, the course name, the date, and the instructor’s name.

Step 4: In writing a case study, the writing is in the third person. What this means is that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing). If uncertain how to write in the third person, view this link: http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person. Do not include personal commentary.

Step 5: In writing this assignment, students are expected to support the reasoning using in-text citations and a reference list. If any material is used from a source document, it must be cited and referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. View the sample APA paper under Week 1

content. NOTE: The expectation is that students provide a robust use of the course material.

Step 6: In writing this assignment, students are expected to paraphrase and not use direct quotes. Students are expected to paraphrase, which can be learned by reviewing this

link: https://writing.wisc.edu/Handbook/QPA_paraphrase2.html

Step 7: In completing the assignment, students are expected to use the facts from the case study paired with the weekly courses readings to develop the analysis. View the company profile here: Galaxy Toys, Inc. Company Profile.

Step 8: In writing this assignment, students will use mostly resources from the course material and no more than 3 external source documents.

Step 9: Review the grading rubric for the assignment.

Step 10: Read critically and analyze the case study provided under Week 6 content. Notate the key points in the case study.

Step 11: Create the introductory paragraph.

The introductory paragraph is the first paragraph of the paper but is typically written after writing the body of the paper (Questions students responded to above). View this website to learn how to write an introductory

paragraph: http://www.writing.ucsb.edu/faculty/donelan/intro.html

Step 12: Respond to the required elements of the assignment. Be clear and concise in the writing and make sure the questions are comprehensively answered.

Review the main case study located under week 8 content.

Part One-Organizing

Now, it is time for all production managers to begin the organizing process. Doing so requires that managers collect the people, resources, and capital to begin production in a way that will implement the short-term production goals and objectives set through planning. The deadline for production to begin is January 31, 2017. Christmas product shipping must start in July of 2017. The budget for each branch is $300,000 for the total production budget. Currently, the production staff includes a total of 124 employees per day shift and 91 at night per plant for a total of 215 employees. Most tasks are covered in both shifts. Current production and shipping personnel per task include:

# of Day Shift

Positions

# of Night Shift Workers

Workers

Machine Operators

Machine Maintenance

Assembly Line Staff

Electronics Specialists

Packagers

Floor Supervisors

Production IT (computer machine)

Fork Lift Operators

Shipping Schedulers

Plant Maintenance

Administrative Support

Material Purchase/Secretary

To complete the Moon Mission to Jupiter’s Europa 1 project, it is projected that additional personnel are needed: Two 3D printer operators for the day shift and two for the night shift. Additionally, instead of having an on-call position for production IT, a full-time night position is needed.

The design and engineering department has provided the product specifications including materials, sizes, and 3D printers and one person per shift to produce the product. Trained personnel are needed for operating the 3D printers. The cost of one complete Moon Mission to Jupiter’s Europa 1 product is set at $7.65, which includes packaging. The 3D printers will produce the completely assembled piece including electronics and packaging in 7.36 minutes and will cost $6100 per printer. Trained personnel are needed to operate the printers.

Required Elements for Part One:

Assuming the role of Itza Yu, explain the role of a manager in the organizing phase of the POLC and identify and discuss five major issues that Itza Yu must address in organizing the production floor for both existing production and the new project. One of the areas of discussion that must be included in the organizing phase is that of aligning people to the task of production. Create an organizational chart that shows how Yu would organize the people and jobs on the production floor. Discuss why and how the organizational chart was created. This organizational chart will be used as the template for the other branches within the organization, so be sure the structure of the production floor aligns with the organization of the company. Once you have created the chart, identify the decision making authority for those individuals on the chart. Explain why the structure was chosen and how it best serves the decision making flow for the production floor and the company as a whole.

Part Two-Leading Motivation

During the course of production older line staff and machine workers began to see the speed and accuracy for which the 3D printers made its product. An obvious concern began to surface among the workers. The workers began to ask, “Will I still have a job next year?” Morale of plant workers began to suffer. Itza Yu knows that this concern must be addressed and morale needs to be improved. As the manager, Yu know that the business must innovate to keep growing. How can Yu improve morale?

Required Element for Part Two:

Acting as Jean Barnhart, what advice should she give to Yu? In discussing the advice, first identify the reasons for the morale problem and how they affect motivation. Be sure to address change and the worker’s reaction to implementing change. Discuss the actual ideas and the specific ways Yu should take to motivate his existing employees that will build morale and keep production levels on track for the current contracts and the new project.

Part Three-Control:

3A)

The following chart displays the results of the first year’s production of MMTJE1. It was created from data supplied by all the company production department managed by Keith as a means of controlling production output. It is used by the VP in his evaluation of areas of improvement, change, or success to processes used by the production department in the production of MMTJE1. The chart describes the standard goal (identified as standard) set by the department and the result each branch obtained. A comparison of the standard to the results allows the reader to form conclusions about the success or failure of the production department to meet the goals envisioned by the company. It also allows the reader to recognize patterns from the data from which conclusions can be drawn as to the relationship between elements (e.g. cost expended vs time expended; those who spent more time had a higher cost).

Standard

Toledo

Dayton

White Plains

Huntsville

Juarez

Specifications

Cost

7.56

7.67

7.87

7.45

7.52

8.01

Time

7.36

7.32

7.46

7.31

7.32

7.59

Quality Control Problem Ratio

2.5

1.5

1.75

8.75

(per 500 units)

Training Time (per hour)

Shipping Problems/Damage

0.333

0.222

0.133

0.178

0.4

(per 10,000 units)

3D Problems (per 10,000

0.2

0.25

0.286

0.111

0.1

0.4

units)

Total Number of Pieces

400,000

500,000

650,000

700,000

450,000

Produced per year

Compare the standard specifications data set with the results from each of the results for the five branches. Interpret the results for the new product production chart above. Detail the areas that need improvement as well as those positive conclusions the data suggests. Define what “corrective action” means to the manager in the control function of the POLC. Do you suggest Keith take, if any, corrective action for this report?

3B):

The next meeting of the long term planning team for Galaxy Toys is scheduled for next week. All the VP’s will be there and a report must be given by all as to the viability of the “Moon Mission Jupiter’s Europa 1” toy roll out and the success or failure of the long term goals and objectives.

Keith reviewed his meeting notes with his branch managers when the production results came out. The managers seemed to all talk at once. Most all the managers seem to feel that the project was well worth the effort. It appears that many managers felt that training on the 3D printer in terms of repair and maintenance was the biggest problem. Mexico’s manager, Hernando Gonzalez, said that they lost their trained personnel to a software company and had difficulties finding replacements. The company who supplied the 3D printers provided initial training but follow up training thereafter proved a problem when personnel turnover increased. Gonzalez explained that there is a serious shortage of skilled IT personnel in Juarez. Consequently, finding qualified workers and keeping people without paying more than budget is a major problem. As a result, both the production and the IT departments are losing money. Getting a full time, IT night worker is impossible without a serious budget increase.

Prepare a report for Keith to present to the planning team. The following points must be addressed in the report:

Using the conclusions drawn from the chart in part two as well as Keith’s notes from the meeting (noted above) with the branch managers on the production results, identify at least three conclusions that have potential concern for the long-term future of the project and or company. Explain why and how each of the factors chosen would affect the future long-term strategic planning. Examine the relationship between the control process and long term planning as part of the explanation Offer recommendations for solutions that might be introduced along with the issues to the planning committee to address the implications of the factors chosen.

Step 13: Using the grading rubric as a comparison, read through the paper to ensure all required elements are presented.

Step 14: Proofread the paper for spelling and grammatical issues, and third person writing.

Use the spell and grammar check in Word as a first measure; Have someone who has excellent English skills to proof the paper; Consider submitting the paper to the Effective Writing Center (EWC). The EWC will provide 4-6 areas that may need improvement.

Step 15: Submit the paper in the Assignment Folder.

Grading Rubric for Assignment 3

Criteria

Outstanding

Superior

Good

Substandard

Failure

1.4 points

0.91 points

1.19 points

1.05 points

Demonstrates an

Demonstrates a

Demonstrates an

limited ability to

exceptional ability to

Demonstrates a

explain the role of the

excellent ability to

satisfactory ability to

manager in the

explain the role of the

organizing

manager in the

0 points

manager in the

phase and/or in identif

phase and in identifyin

organizing

organizing phase and

ying and discussing

g and discussing five

phase and in identifying

in identify and discuss

major issues Yu must

Content:

major issues Yu must

and discussing five

five major issues Yu

address in organizing

Failed to explain

Explain Role of

address in organizing

major issues Yu must

must address in

the production floor

the role of the

the production floor

address in organizing

Manager/Identif

organizing the

for existing production

manager and did

y & Discuss

for existing production

the production floor for

production floor for

and new project; Failed

not identify or

Organizing

and new project;

existing production and

to address five major

discuss major

provides detailed

new

Issues

new project; provides

issues, incompletely

issues Yu must

explanation

project; provides detail

explanation

explained role of

address.

and powerful

ed explanation

and appropriate connecti

manager or made little

connections between

and appropriate connecti

ons between identified

to no connections

(0)

identified

ons between identified

issues/problems and the

between identified

issues/problems and

issues/problems and the

concepts studied in the

issues/problems and

the concepts studied

concepts studied in the

course readings and case

the concepts studied in

in the course readings

course readings and case

study fact pattern.

the course readings and

and case study fact

study fact pattern.

case study fact

pattern.

(1.12 - 1.259)

(0.98 - 1.119)

pattern.

(1.26 - 1.40)

(0.84 - 0.979)

Content:

1.4 points

1.19 points

1.05 points

0.91 points

0 points

Create

Organizational

Demonstrates an

Demonstrates a

Failed to create

Chart and

Discuss

exceptional ability to

excellent ability to

satisfactory ability to

limited ability to create

organizational

Reasoning of

create organizational

organizational chart

chart and did not

Chart's

chart and to discuss

chart and to discuss the

and to discuss the

discuss its

Development

the chart's

chart's

development.

development providing

detailed explanation

detailed explanation and

explanation and

explanation that is

(0)

and powerful

appropriate connections

lacking detail and little

connections between

between presented

to no connections

presented chart and

chart and facts from

between presented

facts from the case

the case study and

chart and facts from

study and concepts

concepts studied in the

the case study and

studied in the course

course readings.

concepts studied in the

readings.

course readings.

(1.12 - 1.259)

(0.98 - 1.119)

(1.26 - 1.40)

(0.84 - 0.979)

1.4 points

1.19 points

1.05 points

0.91 points

0 points

Content:

Demonstrates an

Demonstrates a

Failed to identify

exceptional ability to

satisfactory ability

limited ability

excellently ability

decision making

Identify

identify decision

to identify decision

authority for those

Decision Making

making authority for

on the

Authority/Explai

those on

organizational

n Structure &

the organizational

the organizational chart

the organizational

the organizational chart

chart and why the

Makes

chart and why the

and why the structure

chart and why the

Connection to

structure was chosen

and why the structure

was chosen and how the

structure was chosen

structure was

was chosen and how the

chose and how the

Decision Making

and how the structure

structure best serves

and how the structure

structure best serves

structure best

Flow

best serves the

the decision making flow

best serves the

the decision making flow

serves the decision

decision making flow

for the production floor

decision making flow

for the production floor

making flow.

for the production

and company as a whole

for the production

floor and company as a

providing

floor and company as a

providing clear and

(0)

whole providing

several accurate

whole; may present the

detailed explanations

accurate explanations.

explanations.

organizational chart

that are clear,

but fails to discuss how

accurate and

(1.12 - 1.259)

(0.98 - 1.119)

structure serves

comprehensive

decision making or vice

delivering all relevant

versa; conclusions mare

information.

underdeveloped or lack

sound reasoning.

(1.26 - 1,.4)

(0.84 - 0.979)

1.4 points

0.91 points

1.19 points

1.05 points

Demonstrates an

Demonstrates a

0 points

limited ability to use

exceptional ability to

Demonstrates an

Demonstrates a

specific case study

use specific case study

excellent ability to use

satisfactory ability to

Content:

information/course

Failed to

information/course

specific case study

use specific case study

material to provide

Provide Advice

material to provide

information/course

discuss morale

explanations and

for Morale

detailed explanations

material to provide

problems and how

reasons for morale

Problems

and reasons for morale

detailed explanations

explanations and reasons

motivation is

problems and how

and reasons for morale

for morale problems and

motivation is affected;

affected.

motivation is affected.

problems and how

how motivation is

fails to use facts from

motivation is affected.

affected.

(0)

case study or course

(1.12 - 1.259)

(0.98 - 1.119)

material.

(1.26 - 1.40)

(0.84 - 0.979)

Content:

1.4 points

1.19 points

1.05 points

0.91 points

0 points

Discuss Ideas

and Specific

Ways Yu Should

Demonstrates an

Demonstrates a

Failed to

Take to

exceptional ability to

excellent ability to use

satisfactory ability to

limited ability to use

discuss morale

Motivate

use specific case study

specific case study

use specific case study

specific case study

problems and how

Existing

information/course

motivation is

Employees to

material to provide

affected.

Build Morale and

detailed explanations

explanations and reasons

explanations and

Keep Production

and reasons for morale

for morale problems and

reasons for morale

(0)

Levels on Track

problems and how

how motivation is

problems and how

motivation is affected.

affected.

motivation is affected;

fails to use facts from

(1.12 - 1.259)

(0.98 - 1.119)

case study or course

material.

(1.26 - 1.40)

(0.84 - 0.979)

1.4 points

1.19 points

1.05 points

0.91 points

Demonstrates an

Demonstrates a

0 points

exceptional ability to

excellent ability to

satisfactory ability to

limited ability to

Content:

compare the standard

specifications with

Compare

specifications with each

specifications with

Fails to compare

each of the results for

Standard

of the results for the

each of the results for

the standard

Specifications

the five branches

five branches providing

the five branches;

specifications with

providing clear,

with Results of

clear, specific examples

specific examples to

supporting information

each of the results

specific examples to

Each Branch

to illustrate the

illustrate the comparison

or only one or two

for the five

illustrate the

Specs

comparison. The paper

but information is

specifications are

branches.

comparison. The paper

includes only the

unclear, incomplete or

discussed; what is

includes only the

information relevant to

irrelevant to the

presented is irrelevant

(0)

information relevant to

the comparison.

comparison.

and incomplete.

the comparison.

(1.26 - 1.4)

(1.12 - 1.259)

(0.98 - 1.119)

(0.84 - 0.979)

Content:

1.4 points

1.19 points

1.05 points

0.91 points

0 points

Interpret

Results for New

Product

Demonstrates an

Demonstrates a

Fails to interpret

Production Chart

Detailing Positive

exceptional ability to

excellent ability to

satisfactory ability to

limited ability

results for new

Outcomes and

interpret new product

to interpret new

product production

Areas of

production chart and

product production

chart.

provides clear,

provides clear, detailed

provide a few examples

chart and provides

Improvement

detailed examples

examples for both

for both positive

little to no examples

(0)

for both positive

positive outcomes and

outcomes and areas of

for both positive

outcomes and areas of

areas of

improvement; may

outcomes and areas of

improvement; includes

include information that

improvement;

only the information

is irrelevant.

includes information

relevant to the

that is irrelevant or

comparison.

(0.98 - 1.119)

incomplete.

(1.26 - 1.4)

(1.12 - 1.259)

(0.84 - 0.979)

1.4 points

1.19 points

1.05 points

0.91 points

0 points

Demonstrates an

Demonstrates a

Failed to identify

exceptional ability to

excellent ability to

satisfactory ability to

limited ability to

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