Assignment: On how technology has impacted and affected the customer service industry, and give a few examples of the effects. Paper layout requirements: • 2 to 3 pages in length • Double spaced, 1

Assignment:  On how technology has impacted and affected the customer service industry, and give a few examples of the effects.

Paper layout requirements:

• 2 to 3 pages in length

• Double spaced, 12 pt font

• 1-inch margin on all sides

• Spelling checks and grammar checks

• Cover page with the name of the paper, Your name

• Header with your Last name and Page numbering