Assume that you have an elderly relative in a long-term healthcare facility. You and your loved one are insured, however you are not receiving the...

Assume that you have an elderly relative in a long-term healthcare facility. You and your loved one are insured, however you are not receiving the care that you feel you should receive. What are some of the issues that are causing this? Is it the facility you are dealing with? Is it governmental policies or regulations that are causing this? What can be done to improve the quality and conditions of long-term healthcare facilities across our country?