Best Buy Co. Case study 22

Based on the Case Study "Best Buy Co., Inc.: Sustainable Customer Centricity Model?", Case 22, starting on page 22-1, complete the following requirements:

• Utilizing the Week 1 Addendum, identify their resources, capabilities, and core competencies
• Write two findings of fact, with a fully justified recommendation/justification

Based on Chapter 7 and 8 of the text book.