bmgt364 all assignments, 1, 2, 3

Future at Galaxy

Assignment 1 Role of Manager and Impact of Organizational Theories on Managers

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Instructions

Assignment 1 The Role of The Manager and The Impact of Organizational Theories on Managers (Week 3)

Purpose: 

In the first assignment, students are given a scenario in which the shipping manager who has worked for Galaxy Toys, Inc. since 1969.  The scenario serves to set the stage for students to demonstrate how management theories have changed over time.  For example, management 30 years ago is different than management in the 21st century. 

Outcome Met by Completing This Assignment:

• integrate management theories and principles into management practices

Instructions:

In Part One of this case study analysis, students are to use the facts from the case study to determine two different organization theories that are demonstrated.  For Part Two, students will compare the 21st century manager to that of the main character in the case study and the implications of change in being a 21st century manager.

In selecting a school of thought and an organizational theory that best describes the current shipping manager, students will use the timeline to select a school of thought and a theory or theories of that time frame.  Students will use the course material to respond to most of the assignment requirements but will also need to research the theorist(s) and theories to complete the assignment.  Students are expected to be thorough in responding. 

In Part Two, students are going to take what they have learned and compare the management skills of the 21st century shipping manager to the skills of the current shipping manager. 

Step 1:  Review “How to Analyze a Case Study” under Week 3 Content.

Step 2:  Create a Word or Rich Text Format (RTF) document that is double-spaced, 12-point font.  The final product will be between 4-6 pages in length excluding the title page and reference page.

Step 3:  Review the grading rubric for the assignment.

Step 4:  In addition to providing an introduction, students will use headings following this format:

• Title page with title, your name, the course, the instructor’s name;
• Background;
• Part One;
• Part Two.

Step 5:  In writing a case study, the writing is in the third person.  What this means is that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing).  If uncertain how to write in the third person, view this link:  http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person.  Also note that students are not to provide personal commentary.

Step 6:  In writing this assignment, students are expected to support the reasoning using in-text citations and a reference list.  If any material is used from a source document, it must be cited and referenced.  A reference within a reference list cannot exist without an associated in-text citation and vice versa.  View the sample APA paper under Week 1 content.

Step 7:  In writing this assignment, students will use resources from the course material and no more than 2 external source documents.  NOTE:  The expectation is that students provide a robust use of the course material.

Step 8:  In completing the assignment, students are expected to use the facts from the case study and company profile paired with the weekly courses readings to develop the analysis.  View the company profile here:  Galaxy Toys, Inc. Company Profile. 

Step 9: In writing this assignment, students are expected to paraphrase and not use direct quotes.  Students are expected to paraphrase, which can be learned by reviewing this link:   https://writing.wisc.edu/Handbook/QPA_paraphrase2.html

Step 10:  In writing this assignment, students may use external resources to address the school of thought and the theorist but the majority of resources (a minimum of 3 course resources) will come from the course material.

Step 11:  Read critically and analyze the following scenario:

Part One

Scenario:

The shipping manager for Galaxy Toys Toledo, Ohio branch, Bart Aldrin, has been in his job since 1969.  Prior to coming to Galaxy, Bart worked as shipping clerk for International Shipping, a large container company.  Bart quickly rose to supervisor at International Shipping because of his ability to plan daily work, provide detailed instructions to workers that helped optimize the way tasks were performed and his knack of implementing processes so workers could be trained to perform their specialized sequence of motion in the most efficient way.  He brought this management style to Galaxy, which helped to improve the methodology of toy assembly as well as the shipping processes. 

A major shift in management occurred in the late 1980’s and early 90’s that caused Bart (and other managers) to reconsider their management approach.  For example, heightened competition, advances in technology, the workers threat to unionize, their greater demand for employee management participation, work-life balance and a general shift in employee workplace values all affected the culture of Galaxy.  A greater focus on employees led to a new approach to management at Galaxy: people focus.  The owners of Galaxy embraced diversity and were willing to hear the ideas of employees and this was change in attitude and culture was evident in Bart, who embraced these changes wholeheartedly.  These internal changes enabled the company to adapt to uncertainty and to respond to its competitors more quickly.

Answer the required assignment elements making sure that the facts of the scenario and the course readings support the reasoning of the answers provided.

• Identify and discuss the school of thought that best describes Bart’s management style when he first joined Galaxy. Remember to explain the facts that you have relied upon in your selection.
• Discuss the theorist under the identified school of thought that best depicts Bart’s management style when he joined Galaxy. What contribution did this theorist make to management and why was his or her contribution important to the field of management?  Remember to explain the facts that you’ve relied upon in your selection.
• Identify and discuss the school of thought that best describes the management style Bart used once the shift took place? Why is this school of thought the best choice?  Remember to demonstrate that the facts given in the scenario align with your choice.
• Identify and discuss the theorist who best supports this school of thought.  Address the principles of the theory and how these principles affected the new approach to management as exhibited Bart and his fellow managers. How does what the theorist proposed, support the facts in the case study?
• Compare and contrast the two schools of thought that were identified above.

Part Two

Scenario:

Recently, Bart announced his plans to retire.  His replacement is Joyce Barnhart.  Joyce is confident as a 21st century manager that she is capable of handling the new position as manager.

• As a 21st century manager, how will Joyce’s understanding of the role of a manager be manifested/demonstrated in how she approaches her job? Remember that in responding to this question, students are expected to demonstrate their understanding of the 21st century management concepts discussed in this course.
• How will the new approach to the job likely change the production and shipping department at Galaxy headquarters?

Step 12:  Create the introductory paragraph.  Within this paragraph, provide a brief overview of the scenario.  Then, provide a thesis statement and tell the reader the main topics covered in the paper.  The introductory paragraph is the first paragraph of the paper but is typically written after writing the body of the paper (Questions students responded to above).  View this website to learn how to write an introductory paragraph:  http://www.writing.ucsb.edu/faculty/donelan/intro.html

Step 13:  Respond to the questions in Part One and Part Two following the format provided.  Be clear and concise in the writing and make sure the questions are comprehensively answered.

Step 14:  Using the grading rubric as a comparison, read through the paper to ensure all required elements are presented.

Step 15: Proofread the paper for spelling and grammatical issues, and third person writing. 

• Use the spell and grammar check in Word as a first measure;
• Have someone who has excellent English skills to proof the paper;
• Consider submitting the paper to the Effective Writing Center (EWC).  The EWC will provide 4-6 areas that may need improvement.

Step 16:  Submit the paper in the Assignment Folder.

Assignment 2: Planning the Future at Galaxy (Week 6)

 Purpose: 

In the second assignment, students will create a SWOT analysis and provide a detailed explanation of what considerations led to the determination of the SWOT components.  Students will then make recommendations and explain what factors were considered in making the recommendations.

Outcome Met by Completing This Assignment:

·         integrate management theories and principles into management practices

·         employ effective planning processes to develop strategies, goals, and objectives in order to enhance performance and sustainability

·         identify the essential characteristics of decision making and indicate the range and types of decisions a manager makes

Instructions:

Step 1:  Review “How to Analyze a Case Study” under Week 3 Content.

Step 2:  Create a Word or Rich Text Format (RTF) document.  This paper should be presented in a professional manner, double-spaced with indented paragraphs.  The final product will be between 6-8 pages in length excluding the title page and reference page.

Step 3:  Title page with your name, the course name, the date, and the instructor’s name.

Step 4:  In writing a case study, the writing is in the third person.  What this means is that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing).  If uncertain how to write in the third person, view this link:  http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person.  Do not include personal commentary.

Step 5:  In writing this assignment, students are expected to support the reasoning using in-text citations and a reference list.  If any material is used from a source, it must be cited and referenced.  A reference within a reference list cannot exist without an associated in-text citation and vice versa.  View the sample APA paper under Week 1 content.  Step 6:  In writing this assignment, students are expected to paraphrase and not use direct quotes.  Learn to paraphrase by reviewing this link:  https://writing.wisc.edu/Handbook/QPA_paraphrase2.html

Step 6:  In writing this assignment, students will use resources from the course material and no more than 2 external source documents.  NOTE:  The expectation is that students provide a robust use of the course material.

Step 7:  In completing the assignment, students are expected to use the facts from the case study and company profile paired with the weekly courses readings to develop the analysis.  View the company profile here:  Galaxy Toys, Inc. Company Profile. 

Step 8:  Review the grading rubric for the assignment.

Step 9:  Read critically and analyze the case study provided under Week 6 content.   Notate the key points in the case study. 

Step 10:  Create the introductory paragraph. 

The introductory paragraph is the first paragraph of the paper but is typically written after writing the body of the paper (Questions students responded to above).  View this website to learn how to write an introductory paragraph:  http://www.writing.ucsb.edu/faculty/donelan/intro.html

Step 11:  Respond to the required elements of the assignment.  Be clear and concise in the writing and make sure the questions are comprehensively answered.

Review the main case study located under week 6 content.

Part One: Long Term Planning Goals and Decisions

The toy industry is very fickle and innovation is critical.  Sales for January 2016 showed only a 3% rise over January 2015 leaving the company managers concerned about meeting projected sales targets for 2016.  In a 30-month plan, George Jepson, Jr., as CEO, together with Edward Mercury, CFO, set long-term goals for the company to include the following:

·         increase sales unrelated to NASA toys by 22 percent;

·         reduce company-wide costs by 5 percent within 15 months and 11.2 percent by the end of the plan;

·         create new technology based action toys;

·         use innovative technology in production to increase efficiency;

·         reduce carbon footprint by 5 percent.

In November 2015, the long term planning team began to select the newest Galaxy product line.  The choice of the right product design will hopefully stop the slump in sales and jump start growth.  Tomorrow, February 4, 2016 is the final meeting of the planning team.  The team will choose between three options:

·         produce 1 million Payload Nine toys or MMTJE1 for Christmas 2016;

·         produce 1 million Payload Nine toys for Christmas 2016 and 1 million MMTJE1 for Christmas 2017;

·         produce 1.5 million MMTJE1 toys for Christmas 2017.

The products have different production requirements.  Payload Nine is designed to complement the International NASA Space Station series.  Payload Nine is geared to the 7-10 age group and contains building blocks to make the space shuttle with emphasis on the cargo hold and its loading arm.

Focus group results suggest that Payload Nine will sell well but it is not a “wow” product in the eyes of the group.  It is not a trendsetting toy.  The introduction of Payload Nine is estimated to jump NASA sales by 6.8%.  Payload Nine requires little change on the production floor and supplies are easily obtainable.  Production could begin May 1, 2016 and completed in time for the Christmas toy market.  No additional personnel would be needed and existing production would not be delayed.  Production costs would fit within the current year’s budget.

The other project “Moon Mission to Jupiter’s Europa” (MMTJE1) is a 3D engineered of the Curiosity vehicle used to. explore Mars.  The toy is operated remotely allowing a child and parent to launch the capsule “Juno 1” craft, 500 ft. in the air, unload the rover called Galileo and move it along all terrain surfaces.  Galileo takes pictures remotely and sends them to a cell phone.  The toy is geared for the age 11-15 market but can be used with younger children as long as there is adult supervision.  The toy is made from a 3D printer and consists of a plastic capsule and rover base with electronics added separately in production.  [Not sure what 3D printing is, view http://3dprinting.com/what-is-3d-printing/]

Focus group results suggest that it is a “wow” product and would also encourage sales of related toys and books as Jupiter’s Moon Europa has been deemed by scientists as the most accessible and likely place to support habitable life as we know it to be. Children can view pictures and imagine a Moon currently covered in ice as a new space frontier adventure. An interactive video game is also envisioned.  It will also be the first intergalactic action toy that Galaxy Toys has ever produced.  MMTJE1 is estimated to bring a 15% increase in unrelated NASA sales if rolled out in 2016 and 21.6% increase if rolled out in 2017.  However, MMTJE1 is not production-friendly at this point.

The new production equipment, electronics, computer programming and trained personnel would not see production beginning before November of 2016.  Anticipated budget costs of $450,000 necessitating a budget increase of $300,000 over all five plants would be needed.  In order to meet the October deadline for Christmas 2016 sales additional manpower would be needed with a cost increase of 20% over the projected $450,000 budget costs.  In addition, the push would necessitate significant rescheduling of current production and likely require factory workers to put in overtime. Finally, the rush would be predicated on the assumption that production problems would not occur.

Part One: Long Term Planning Goals and Decisions

Keith Wisternick, VP of Production, has the job of aligning all the production teams for Galaxy Toys, and more specifically, he is the person that ensures that each of the plants are capable of producing toys that meet the quality standards of Galaxy Toys in an efficient and cost-effective manner.   Also, part of Keith’s job is to provide valuable input into the long-term planning process of the company. Every two years, Keith and his counterparts in the other departments meet to determine the new product line for the upcoming two years.  They are presented with new ideas that have been developed by the Design and Engineering Department. 

After soliciting input for recommendations on the toys that would most likely meet the company’s future objectives, the Board of Directors narrowed the choices to Payload Nine and Moon Mission to Jupiter’s Europa 1 (MMTJE1).

As VP of Production, Keith is very aware that his recommendation and vote lends great influence to the outcome.  Lucky for Keith, he is not expected to provide his recommendation without first delegating some researching responsibilities to others.  One person that he relies upon for research and analysis is Itza Yu who is a Production Manager.  Yu has been tasked with creating a SWOT analysis for Keith’s review.   However, Yu has not had any prior experience with creating this type of information.  Keith has provided the following source to help him:

https://www.mindtools.com/pages/article/newTMC_05.htm

Required Elements for Part One:

·         Using the facts that have been provided, students should assume the role of Itza Yu and create the SWOT analysis for Keith.

·         To further assist Keith, Itza Yu must also provide a detailed explanation as to what considerations led to the determination that certain facts should be classified as “strengths” while others were classified as “weaknesses.” In other words, it’s not enough to simply list various strengths and weakness, but instead, Itza Yu must explain “why” these facts were included in the analysis. 

·          Lastly, Itza Yu must select the best long term planning decision for Keith's approval.  In this report, Itza Yu must explain the analysis and factors used in evaluating the vision, mission, long-term goals and SWOT analysis of the company that led to the conclusions that formed the basis of the decision that Keith would recommend to the Long-term Planning Committee.

Part Two: Short Term Production Goals and Objectives

The Board of Directors has decided to accept the recommendation to roll out the “Moon Mission to Jupiter’s Europa 1” for the holiday season of 2017.  In a virtual meeting, led by Itza Yu, the production managers have had a “brainstorming” session and have created a list of short-term goals and objectives. 

In reviewing the list, Itza Yu noted that some of the items on the list are sound short-term goals and objectives while others are not and therefore, should be removed.  He also noted that some of the items do not fit well with the company’s vision and mission and will need to be eliminated.

Assuming the role of Itza Yu, students must determine whether the items on the list are “goals” or “objectives” and whether they should be adopted or abandoned.  The list is as follows:

Short Term Goals and Objectives List

·         Production of quality MMTJE1 toys must start February 20th, 2017.

·         Production of quality MMTJE1 toys must start by July 1, 2017.

·         Dates for starting production set.

·          Completion dates for new personnel hire set.

·         MMTJE1 quality toys production.

·         Additional personnel must be hired by February 20th 2017.

·         Materials must be state of the art.

·         Completion dates for material purchase and delivery set.

·         3D printers must be purchased by February 20th, 2017.

·         3D printers must be purchased and installed by November 1, 2016

·         The first MMTJE1 toys should be produced by December 1, 2016.

·         QC should evaluate first toys by December 31, 2016.

·         Completion dates for QC standards will be determined by QC.

·         Safety standards should be determined by QC by May 1, 2016.

·         Materials must be purchased by and delivered by July 1, 2016.

·         New packages should be palletized by May 1, 2017.

·         Personnel for all production functions must be organized by March 31, 2016.

·         Shipping should begin immediately upon the nod from Quality Control.

·         Shipping should begin July 1, 2017.

·         Shipping start dates should be determined.

·         IT must confirm programming for 3D printers is complete by June 1, 2016.

·         3D machine operators must be trained by October 31, 2016.

·         Completion dates for 3D programming, training and installation set.

·         Maintenance for 3D printers must be done daily.

·         Personnel must be cross trained on the 3D printers.

·         Training on new equipment must be done by October 31, 2016.

·         Marketing will determine shipping start date.

·         Dates for personnel hire set.

Required Elements for Part Two:

·         From the list above, students should generate three lists. The first list should be a selection of “appropriate” short-term goals.  The second list should be a selection of “appropriate” objectives.  The third list should be those other goals and objectives that have been abandoned. 

·         In completing this task, students are expected to demonstrate their understanding of the difference between “goals” and “objectives” and their choices should reflect this understanding.

·         Moreover, students are required to clearly explain their reasoning for the selection (of certain goals and objectives) and the abandonment of others. This analysis will be very helpful to Keith Wisternick and the Board of Directors of Galaxy Toys, Inc.

Step 13:  Using the grading rubric as a comparison, read through the paper to ensure all required elements are presented.

Step 14: Proofread the paper for spelling and grammatical issues, and third person writing. 

·         Use the spell and grammar check in Word as a first measure;

·         Have someone who has excellent English skills to proof the paper;

·         Consider submitting the paper to the Effective Writing Center (EWC).  The EWC will provide 4-6 areas that may need improvement.

Step 15:  Submit the paper in the Assignment Folder.

Assignment 3: Implementing and Evaluating the Future at Galaxy Toys, Inc. (Week 8)

Purpose:

Continuing with the saga of Galaxy Toys, Inc., the third assignment covers the last three functions of the P-O-L-C, Organizing, Leading and Controlling. Students will look at the production floor of Galaxy Toys, Inc. through the lens of the organizing function, create an organizational chart, and assess the decision making authority associated with the organizational structure. Students will then assess change, and discuss motivation from a leadership perspective, and delve into the controlling function by looking and project specifications, interpreting data, and assessing corrective measures.

Outcome Met by Completing This Assignment:

integrate management theories and principles into management practices

organize human, physical, and financial resources for the effective and efficient attainment of organization goals

demonstrate leadership skills by communicating a shared vision, motivating and empowering others, and creating a culture of ethical decision-making and innovation

develop measures and assess outcomes against plans and standards to improve organizational effectiveness

identify the essential characteristics of decision making and indicate the range and types of decisions a manager makes

Instructions:

Step 1: Review “How to Analyze a Case Study” under Week 3 Content.

Step 2: Create a Word or Rich Text Format (RTF) document. This paper should be presented in a professional manner, double-spaced with indented paragraphs. The final product will be between 8-10 pages in length excluding the title page and reference page.

Step 3: Title page with your name, the course name, the date, and the instructor’s name.

Step 4: In writing a case study, the writing is in the third person. What this means is that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing). If uncertain how to write in the third person, view this link: http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person. Do not include personal commentary.

Step 5: In writing this assignment, students are expected to support the reasoning using in-text citations and a reference list. If any material is used from a source document, it must be cited and referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. View the sample APA paper under Week 1 content. NOTE: The expectation is that students provide a robust use of the course material.

Step 6: In writing this assignment, students are expected to paraphrase and not use direct quotes. Students are expected to paraphrase, which can be learned by reviewing this link: https://writing.wisc.edu/Handbook/QPA_paraphrase2.html

Step 7: In completing the assignment, students are expected to use the facts from the case study paired with the weekly courses readings to develop the analysis. View the company profile here: Galaxy Toys, Inc. Company Profile.

Step 8: In writing this assignment, students will use mostly resources from the course material and no more than 3 external source documents.

Step 9: Review the grading rubric for the assignment.

Step 10: Read critically and analyze the case study provided under Week 6 content. Notate the key points in the case study.

Step 11: Create the introductory paragraph.

The introductory paragraph is the first paragraph of the paper but is typically written after writing the body of the paper (Questions students responded to above). View this website to learn how to write an introductory paragraph: http://www.writing.ucsb.edu/faculty/donelan/intro.html

Step 12: Respond to the required elements of the assignment. Be clear and concise in the writing and make sure the questions are comprehensively answered.

Review the main case study located under week 8 content.

Part One-Organizing

Now, it is time for all production managers to begin the organizing process. Doing so requires that managers collect the people, resources, and capital to begin production in a way that will implement the short-term production goals and objectives set through planning. The deadline for production to begin is January 31, 2017. Christmas product shipping must start in July of 2017. The budget for each branch is $300,000 for the total production budget. Currently, the production staff includes a total of 124 employees per day shift and 91 at night per plant for a total of 215 employees. Most tasks are covered in both shifts. Current production and shipping personnel per task include:

Positions

# of Day Shift

Workers

# of Night Shift Workers

Machine Operators

10

5

Machine Maintenance

3

5

Assembly Line Staff

75

60

Electronics Specialists

10

3

Packagers

10

5

Floor Supervisors

1

1

Production IT (computer machine)

1

1

Fork Lift Operators

10

10

Shipping Schedulers

1

0

Plant Maintenance

2

1

Administrative Support

Material Purchase/Secretary

1

0

To complete the Moon Mission to Jupiter’s Europa 1 project, it is projected that additional personnel are needed: Two 3D printer operators for the day shift and two for the night shift. Additionally, instead of having an on-call position for production IT, a full-time night position is needed.

The design and engineering department has provided the product specifications including materials, sizes, and 3D printers and one person per shift to produce the product. Trained personnel are needed for operating the 3D printers. The cost of one complete Moon Mission to Jupiter’s Europa 1 product is set at $7.56, which includes packaging. The 3D printers will produce the completely assembled piece including electronics and packaging in 7.36 minutes and will cost $6100 per printer. Trained personnel are needed to operate the printers.

Required Elements for Part One:

Assuming the role of Itza Yu, explain the role of a manager in the organizing phase of the POLC and identify and discuss five major issues that Itza Yu must address in organizing the production floor for both existing production and the new project.

One of the areas of discussion that must be included in the organizing phase is that of aligning people to the task of production. Create an organizational chart that shows how Yu would organize the people and jobs on the production floor. Discuss why and how the organizational chart was created. This organizational chart will be used as the template for the other branches within the organization, so be sure the structure of the production floor aligns with the organization of the company.

Once you have created the chart, identify the decision making authority for those individuals on the chart. Explain why the structure was chosen and how it best serves the decision making flow for the production floor and the company as a whole.

Part Two-Leading Motivation

During the course of production older line staff and machine workers began to see the speed and accuracy for which the 3D printers made its product. An obvious concern began to surface among the workers. The workers began to ask, “Will I still have a job next year?” Morale of plant workers began to suffer. Itza Yu knows that this concern must be addressed and morale needs to be improved. As the manager, Yu know that the business must innovate to keep growing. How can Yu improve morale?

Required Element for Part Two:

Acting as Joyce Barnhart, what advice should she give to Yu? In discussing the advice, first identify the reasons for the morale problem and how they affect motivation. Be sure to address change and the worker’s reaction to implementing change.

Discuss the actual ideas and the specific ways Yu should take to motivate his existing employees that will build morale and keep production levels on track for the current contracts and the new project.

Part Three-Control:

3A)

The following chart displays the results of the first year’s production of MMTJE1. It was created from data supplied by all the company production department managed by Keith as a means of controlling production output. It is used by the VP in his evaluation of areas of improvement, change, or success to processes used by the production department in the production of MMTJE1. The chart describes the standard goal (identified as standard) set by the department and the result each branch obtained. A comparison of the standard to the results allows the reader to form conclusions about the success or failure of the production department to meet the goals envisioned by the company. It also allows the reader to recognize patterns from the data from which conclusions can be drawn as to the relationship between elements (e.g. cost expended vs time expended; those who spent more time had a higher cost).

Specifications

Standard

Toledo

Dayton

White Plains

Huntsville

Juarez

Cost

7.56

7.67

7.87

7.45

7.52

8.01

Time

7.36

7.32

7.46

7.31

7.32

7.59

Quality Control Problem Ratio (per 500 units)

1

2.5

4

1.5

1.75

8.75

Training Time (per hour)

30

35

38

45

48

25

Shipping Problems/Damage (per 10,000 units)

1

0.333

0.222

0.133

0.178

0.4

3D Problems (per 10,000 units)

0.2

0.25

0.286

0.111

0.1

0.4

Total Number of Pieces Produced per year

400,000

500,000

500,000

650,000

700,000

450,000

Compare the standard specifications data set with the results from each of the results for the five branches.

Interpret the results for the new product production chart above. Detail the areas that need improvement as well as those positive conclusions the data suggests.

Define what “corrective action” means to the manager in the control function of the POLC.

Do you suggest Keith take, if any, corrective action for this report?

3B):

The next meeting of the long term planning team for Galaxy Toys is scheduled for next week. All the VP’s will be there and a report must be given by all as to the viability of the “Moon Mission Jupiter’s Europa 1” toy roll out and the success or failure of the long term goals and objectives.

Keith reviewed his meeting notes with his branch managers when the production results came out. The managers seemed to all talk at once. Most all the managers seem to feel that the project was well worth the effort. It appears that many managers felt that training on the 3D printer in terms of repair and maintenance was the biggest problem. Mexico’s manager, Hernando Gonzalez, said that they lost their trained personnel to a software company and had difficulties finding replacements. The company who supplied the 3D printers provided initial training but follow up training thereafter proved a problem when personnel turnover increased. Gonzalez explained that there is a serious shortage of skilled IT personnel in Juarez. Consequently, finding qualified workers and keeping people without paying more than budget is a major problem. As a result, both the production and the IT departments are losing money. Getting a full time, IT night worker is impossible without a serious budget increase.

Prepare a report for Keith to present to the planning team. The following points must be addressed in the report:

Using the conclusions drawn from the chart in part two as well as Keith’s notes from the meeting (noted above) with the branch managers on the production results, identify at least three conclusions that have potential concern for the long-term future of the project and or company.

Explain why and how each of the factors chosen would affect the future long-term strategic planning. Examine the relationship between the control process and long term planning as part of the explanation

Offer recommendations for solutions that might be introduced along with the issues to the planning committee to address the implications of the factors chosen.

Step 13: Using the grading rubric as a comparison, read through the paper to ensure all required elements are presented.

Step 14: Proofread the paper for spelling and grammatical issues, and third person writing.

Use the spell and grammar check in Word as a first measure;

Have someone who has excellent English skills to proof the paper;

Consider submitting the paper to the Effective Writing Center (EWC). The EWC will provide 4-6 areas that may need improvement.Step 15: Submit the paper in the Assignment Folder