BOUNDARY SPANNING AND RELATIONSHIP BUILDING SKILLS Why?

facilitating meetings -both internally and externally  2) extensive information systems knowledge Sensitive to organisation structures / processes / cultures of both supplier's firm and client's account  4) Engage the values and dreams of the team with the vision

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BOUNDARY SPANNING ANDRELATIONSHIP BUILDING SKILLSWhy?Skills RequiredAccount Managers mustExtensive informationwork across functional andsystem knowledgehierarchical levels withinthe client's account andSensitive to organisationthe supplier's firm.structures / processes /cultures of both supplier'sfirm and client's account.Assumes responsibilitiesfor relationships betweenfirm's new units andaccounts.. Supports relationshipsthrough social activities.