BSBMGT403- Implement Continuous Improvement Mark has requested that you develop a report to management that includes the following:

• BSBMGT403- Implement Continuous Improvement

Mark has requested that you develop a report to management that includes the following:

• Identification of customer service issues that are not meeting with customer needs and organisational service standards
• Diagnosis of possible reasons why these needs and standards are not being met
• Identification of existing organisational goals/objectives/strategies that are relevant to the issue or solution
• Recommendation of 1 strategy that could be put into place to address the issues identified