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QUESTION
business communication - Direct Claim
Submit the first version of your Direct Claim/Adjustment Letter (a positive/routine message) for my feedback NLT midnight, Thursday, March 23.
- Scenario 8.21 Direct Claim: Botched Valentine's Day Surpriseon p. 279 of your textbook.
- Be sure to follow the correct business document formatfor this correspondence.
- See Figure 8.7 on p 259
- Be sure to follow the correct business document formatfor this correspondence.
