Answered You can hire a professional tutor to get the answer.
QUESTION
Can SOMEONE PLEASE HELP ME Read the following thoughts regarding delivering bad news to employees and customers.
Can SOMEONE PLEASE HELP ME
Read the following thoughts regarding delivering bad news to employees and customers.
- Communication author Dana Bristol-Smith likens delivering bad news to removing a Band-Aid -- "You can do it slowly or quickly." She thinks that quickly is better, particularly when companies must give bad news to employees.
- Publisher Malcolm Forbes observed, "To be agreeable while disagreeing -- that's an art."
Describe a scenario where you have been an employee or customer and received bad news. Did you prefer the "Band-Aid" be removed quickly or slowly? Why or why not?
We have all been customers or employees where someone has disagreed with us ineffectively. Describe a scenario and tell how the person could have improved communication by being "agreeable" while disagreeing.
