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QUESTION
Case - Hank Kolb 1.What are the causes of the quality problems of the Greasex line?
Case - Hank Kolb
1.What are the causes of the quality problems of the Greasex line? Disply your answer on a fishbone diagram.
2.What general steps should Hank follow in setting up a continuous improvement program for the company? What problems will he have to overcome to make it work?
