Case Studies

For this assignment you are to read four case studies as they appear in your text. The case studies you will be reading are as follows:

• Chapter 1, pg. 36: Are Electronic Medical Records a Cure for Health Care? (50 points)
• Chapter 2, pg. 75: Should Companies Embrace Social Business? (45 points)
• Chapter 3, pg. 99: Technology Helps Starbucks Find New Ways to Compete (35 points)
• Chapter 4, pg. 151: Wasting Time: The New Digital Divide (20 points)

Management Information Systems: Managing the Digital Firm by Laudon, Laudon Peason 13 9781269197403 term 1304B  Chapter 1

Case Study CASE STUDY QUESTIONS1. Identify and describe the problem in this case. 2. What management, organization, and technology fac-tors are responsible for the difficulties in building elec-tronic medical record systems? Explain your answer.3. What is the business, political, and social impact of not digitizing medical records (for individual physicans, hospitals, insurers, patients, and the U.S. government)? 4. What are the business and social benefits of  digitizing medical recordkeeping?5. Are electronic medical record systems a good  solution to the problem of rising health care costs in the United States? Explain your answer.   Chapter2 1.  What types of transactions are handled by  baggage handling systems?2.  What are the management, organization, and tech-nology components of baggage handling systems?3.  What is problem these baggage handling systems are trying to solve? Discuss the business impact  this problem.  Are todays's baggage handling systems a solution to this problem?  Explaine4.  What kinds of management reports can be  generated from the data from these systems?  1. What management, organization, and technology issues had to be addressed when implementing Business Sufficiency, Business Sphere, and Decision Cockpits?2. How did these decision-making tools change the way the company ran its business? How effective are they? Why?3.  How are these systems related to P&G’s business strategy?CASE STUDY QUESTIONS chapter 21. Identify the management, organization, and  technology factors responsible for slow adoption rates of internal corporate social networks.2. Why have each of the companies described in this case been successful in implementing internal social networks? Explain your answer.3. Should all companies implement internal  enterprise social networks? Why or why not?   Chapter 3 1. How is software adding value to automakers’ products?2. How are the automakers benefiting from  software-enhanced cars? How are customers  benefiting?3. What value chain activities are involved in enhancing cars with software?4. How much of a competitive advantage is software providing for automakers? Explain your answer. CASE STUDY QUESTIONS1. Use the value chain and competitive forces  models to evaluate the impact of the Internet on book publishers and book retail stores such as B&N.2. How are B&N and the book  publishers changing their business models to deal with the Internet and e-book technology?3. Will B&N’s new strategy be successful? Explain your answer.4. Is there anything else B&N and the book  publishers should be doing to stimulate more  business? Chapter 4 Case Studies 1. How does information technology affect socioeco-nomic disparities? Explain your answer.2. Why is access to technology insufficient to elimi-nate the digital divide?3. How serious a problem is the “new” digital divide? Explain your answer. 4. Why is the digital divide problem an ethical dilemma? CASE STUDY QUESTIONS1. Perform an ethical analysis of Facebook. What is the ethical dilemma presented by this case?2. What is the relationship of privacy to Facebook’s business model?3. Describe the weaknesses of Facebook’s privacy policies and features. What management,  organization, and technology factors have  contributed to those weaknesss?4. Will Facebook be able to have a successful  business model without invading privacy? Explain your answer. Are there any measures Facebook could take to make this possible?