case study

Note:

I need complete 1-2 pages paper on the following assignment. HALF PAGE LENGTH IS NOT ACCEPTED. Must address the all steps properly.  Must include 3 credible references cited in APA.  Must provide 100% original work.

DO NOT PROVIDE THE PREVIOUSLY USED WORK.

DO NOT WRITE QUESTIONS IN ANSWER!

Assignment:

Read the attached case study and answer the following question in a complete 1-2 pages paper:

Questions:

• 1.       Make a list of  pizza  delivery  attributes  that  are important to you as a customer.
• 2.       Combine  your  list  with  the  lists  of  a  few  other class  members  and  categorize  the  items  under  a series of major headings.
• 3.       Make   a   list   of   pizza   delivery   process   design requirements.  Associate  with  each  requirement  a measure that would ensure that the process meets the requirement.
• 4.       Design  a  process  that  meets  your  requirements. Describe  it  by  using  a  flowchart  similar  to  that shown in Exhibit 9.5.