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case study for management course
Case Note 1: C&S Grocers
1. Why is Cohen worrying about his organization?
2. What assumptions is Cohen making about organizational effectiveness and operational excellence?
3. What are the goals for self-managed teams broadly and at C&S? What risks are associated with the transition from the status quo to a team-focused organization?
4. If you were Cohen and had decided to announce the transition to self-managed teams, what would you say to your employees? Be prepared to make this announcement to the class and outline a strategy for implementation.
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