Cedric, a brand manager, transferred from the United States to Japan.

1.     Cedric, a brand manager, transferred from the United States to Japan. He discovered that although people in the United States highly value individualism, people in Japan expect individuals to conform to group expectations. Cedric concluded that Japan places more of an emphasis on

a.     Political differences

b.     Collectivism

c.     Self-control

d.     Cultural relativism

2.     Max is interviewing for a management job with an international manufacturer. One of the interviewers asks him whether he would rather focus on the task environment or the general environment in this management position. Which of these is the best answer for Max to give?

a.     "Since companies are becoming more homogeneous because of globalization. Neither the label 'task environment' not 'general environment' really applies anymore."

b.     "I can focus on both because the task environment and the general environment are basically the same thing."

c.     "I'd like to focus on the task environment because it has the most immediate and direct effect on managers, so I could make a real difference."

d.     "Focusing on the general environment interests me because I want to improve the organization's ability to obtain inputs and dispose of outputs."

3.     At one of the college campuses, the rise in has prices forces more students to bike to class instead of driving, increasing the sales for Trek bicycle company. This phenomenon demonstrates:

a.     Students of today's generation prefer environmentally-friendly options

b.     Organizations are impacted by the environment around them

c.     Companies cut costs to make more money

d.     The manufacturing process of bikes should be changed

e.     Biking to class is always more efficient and effective than driving

4.     Companies from the nation of Moldavia are more efficient in the production of certain types of apparel, while companies from the United States are efficient in the production of certain types of computers. Which economic theory predicts that capital would move to Moldavia to be invested there in the apparel industry and to the United States to be invested in its computer companies?

a.     Investor collectivism theory

b.     Rapid specialization theory

c.     Investor individualism doctrine

d.     Free trade doctrine

5.     Which of these approaches could help a company be more responsive to its customers?

a.     Exploit opportunities by finding large companies who are interested in becoming customers

b.     Focus on the most profitable customers and give them special benefits

c.     Segment the customer base into distinct groups, and figure out how to appeal to each group

d.     Avoid threats b focusing on customers' enduring tastes and needs

6.     Golden Lumber Inc. sees its profits drop during a recession. To benefit stockholders and to make the company more attractive to potential new stockholders, Golden decides to reduce costs. Which stakeholder group is probably most adversely affected by this cost cutting?

a.     Managers

b.     Board of directors

c.     Customers

d.     Employees

7.     Cedric, the human resources manager at Albuquerque Metals, commits 15 percent of his department's budget to develop a new program for bringing minority and female interns into the company which of the following roles is Cedric performing?

a.     Figurehead

b.     Entrepreneur

c.     Zero-based budgeter

d.     Monitor

8.     Ms. Chen manages a clothing store. Her boss, the district manager, suggest that she fire competent employees who are old or unattractive because "they aren't good ambassadors for our brand." Ms. Chen tells her boss "I'm sorry, but I can't do as you ask if anyone found out that we did this, it would damage the company's reputation. The average shopper wouldn't want to do business with us." Which ethical rule is Ms. Chen applying?

a.     Moral rights

b.     Justice

c.     Practical

d.     Utilitarian

9.     As a manager of a chain of auto parts stores, you have noticed a high turnover rate for newly hired employees. It seems that new employees quit, often within their first six months, because they say they feel disconnected from their coworkers and the rest of the organization. Which of the following actions would most likely help you reduce employee turnover?

a.     Implement a plan for improving organizational socialization

b.     Ask resigning employees to name the specific people they didn't connect with

c.     Recruit and hire introverted personalities who won't mind feeling less connected

d.     Make introverted employees attend a workshop to become more outgoing

e.     Warn job applicants that the organization has a reputation for being unfriendly

10.  Monsters University and the Lone Ranger are two of the most expensive movies ever made, with budgets of $200 Million and $218 Million respectively. Monsters University had sales of $868 Million, while the Lone Ranger had sales of $300 Million. Each movie had a goal of $500 million sales. Which is an accurate statement about the movies' performance?

a.     Monsters University was efficient

b.     Monsters University was efficient and effective

c.     Lone Ranger was effective and efficient

d.     Lone Ranger was more effective than Monsters University

e.     None of the above

11.  Doug has recently been promoted to manager at a manufacturing firm. His employees come to him with their complaints, but when he addresses each of their issues, he realizes he's created more problems than solving them. Which mistake of first time managers is he most likely suffering from?

a.     Performing the role of a network builder

b.     Performing the role of a generalist and coordinating diverse tasks

c.     Getting things done through others

d.     Serving as an individual actor and working independently

e.     Listening to his team members