Choose two service companies with which you are familiar, such as Facebook, Amazon, and UPS. Apply Hill's Strategy Development Framework to them.

Choose two service companies with which you are familiar, such as Facebook, Amazon, and UPS. Apply Hill's Strategy Development Framework to them.

For each company you chose, compare and contrast each sector of the framework and determine which key area(s) provide(s) a competitive advantage. Provide at least two examples to support your position.