Coastline MS100 M09/10 Quiz latest 2017 (Perfect Answer)

QuestionM09/10 Quiz: Chapter 9 and 10 QuizQuestion 1Codes of conduct can best be described as:company policiesproceduresgeneral guidelinesall of the aboveQuestion 2A job description should include all of the following except:gender and age preference.physical conditions.function.responsibilities.Question 3__________ principles judge the ethics of a particular situation by the consequences of that action.ConsequentialContingentConsistentCommitmentQuestion 4__________ training alerts people to policies, regulations, and laws that establish acceptable behavior within a company.ContributionCongruentComplicationComplianceQuestion 5A predictor of correlation between employment applicant test results and future job performance is known as ____________.test awarenesstest validitytest applicationtest resultsQuestion 6The purpose of compensation is to ______, ________, and ________ employees.develop, promote, rewarddistinguish, reward, retainattract, develop, rewardattract, develop, retainQuestion 7The most appropriate statement that encompasses the total purpose of employee training would be: ____________.Training creates an improved today and tomorrowWork today, train tomorrowTraining helps peopleI'm doing what I was trained to doQuestion 8____________ begins where recruiting ends.SelectionOrientationJob developmentTrainingQuestion 9No simple set of rules tells us how to behave morally or ethically in all situations; therefore, there is a need for a(n):quality circle.organization restructuring.chain of command.code of ethics.Question 10To determine whether or not to hire from within the organization or externally, managers should compare __________ and _________.desires, career potentialcosts, benefitsinventory, forecasttalents, expectationsQuestion 11When an individual makes decisions without a moral and ethical base, he or she is adrift and may rely solely on:organization restructuring and design.standing and single-use plans.self-interest and economics.leadership and power centralization.Question 12An arbitrator's decision following a formal grievance process is ____________.neutralfinalnot bindingmerely a recommendationQuestion 13In order to make organizations socially responsible, ____________ must dedicate time and money.CEOActivistEmployee CommitteesGovernmental AgenciesQuestion 14All of the following are components of the appraisal system except:criteriapromotion potentialratingsmethodsQuestion 15The term "glass ceiling" refers to:invisible barriers of discrimination that involve the physical environment of the company.invisible barriers of discrimination that prevent managers from advancing employees.invisible barriers of discrimination against unprotected groups.invisible barriers of discrimination that block protected groups from advancing into upper management.Question 16Generally, employment interview questions that ask about age or marital status are considered ____________.requiredunlawfullawfulwithin an unstructured interview formatQuestion 17As a warning to superiors attempting to set an ethical example for others, ____________ speak louder than ____________.rules; proceduresactions; wordspolicies; behaviorswords; rulesQuestion 18The assignment of conducting the in-depth interview normally will be granted to the ____________.Director of Personnelpersonnel departmentapplicant's reporting superiortraining departmentQuestion 19Which of the following is a characteristic for a code of ethics?They serve as a visible guideline for behavior at all levels.They provide an unchallenging basis for firing an unethical employee.They protect all personnel from the pressures of the market, which may lead to unethical behavior.all of the answers are correctQuestion 20Pre-employment physical examinations can be used for all the following except:medical historiesexcuses for not hiringprevention of insurance fraud claimscertification of physical capabilities