Compare and contrast quality management at Southwest Airlines and Lufthansa. Describe a process that is similar between the two and explain the...

Compare and contrast quality management at Southwest Airlines and Lufthansa. Describe a process that is similar between the two and explain the process. Why is the process a competitive product in domestic and global markets and explain how quality management affects the position of the companies in the domestic and global market. The word limit is 700-1250. Thank you