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Complete 10 pages APA formatted article: Top Quality Management. The leadership of the organization is therefore charged with the responsibility of ensuring that all the programs run as intended. With
Complete 10 pages APA formatted article: Top Quality Management. The leadership of the organization is therefore charged with the responsibility of ensuring that all the programs run as intended. Without doubt, the importance of this practice is seen in the success of organizations that have always been at the forefront in terms of quality and performance. Introduction The modern business environment demands more than conventional tactics and strategies. Globalization and economic liberalization have made the business environment more competitive and intricate to the extent that new strategies of operations become certainly imperative. In this regard, quality is one of the most important considerations as a way of creating a competitive advantage and retaining customers. The need to ensure high quality standards has become one of the core concerns for most modern organizations. In any case, Total Quality Management (TQM) calls for a number of strategies which can be adopted by a business in order to stay ahead of its competitors in the market. Conventionally, TQM encompasses an agreed system of activities in the organization which transcends the operating structure, management of personnel and coordination of business activities in a manner that ensures high quality standards at the most economical budgets (Mizuno, 2004).
